Tag: Business Operations

Charles Packard

I’m honored to share a deeper look at my professional journey. From operational excellence to strategic transformation, I’ve had the privilege of leading initiatives that not only drive growth but foster innovation and teamwork. With global exposure and a mindset grounded in ownership, I’m continually seeking opportunities to bring impactful solutions to the table. Here is my biography.

Robert L. Pellegrini: Strategic Operations Leader in Construction, Energy, and Sustainable Infrastructure

Robert L. Pellegrini is a seasoned executive with over three decades of leadership in construction, energy, and operations management. As President of multiple Service Logic-owned companies, he has successfully led complex post-acquisition integrations, turnarounds, and growth initiatives across the mechanical and sustainable infrastructure sectors. A former U.S. Army Captain, Robert brings a principled, mission-driven approach to leadership, combining strategic vision with operational discipline. His expertise spans M&A, team development, private equity environments, and building systems optimization. A compelling communicator and thought leader, he is passionate about driving results while investing in people and fostering long-term organizational resilience.

Jerry Hill: Visionary Executive in Legal, Real Estate Development, and Public Policy

Jerry Hill is a seasoned executive with over two decades of leadership spanning law, real estate development, construction, and public policy. As President and CEO of Calamar Construction & Development, he oversees a \$300 million national investment portfolio, directing all operational, financial, and strategic aspects of the business. His background includes high-impact roles in nonprofit and for-profit sectors, including landmark legal advocacy and complex project financing exceeding \$500 million. With a Juris Doctorate, multiple federal court admissions, and board service across health, hospitality, and development sectors, Jerry is a results-driven leader known for his legal acumen, strategic foresight, and commitment to operational excellence.

John Settle

After decades of leadership in sales and operations, including entrepreneurial ventures and strategic roles in ISO compliance, I’m excited to share my executive biography. It highlights my professional journey, values, and aspirations for board service across the manufacturing and consulting sectors. Here is my biography.

John Heflebower: Strategic Business Consultant & Board Advisor with 40+ Years of Leadership Across Wine, Cybersecurity, and Operations

With over four decades of leadership experience, John Heflebower is a dynamic strategic advisor who blends deep financial expertise with operational acumen to help businesses prepare for transformative growth and successful exits. From his roots in the wine and spirits industry to his advisory roles in cybersecurity and energy management, John brings a unique cross-industry perspective. As a Certified Exit Planning Advisor and Certified Financial Planner, he specializes in guiding mature companies through liquidity events with a focus on maximizing value, mitigating risk, and aligning business goals with personal outcomes. A lifelong learner and communicator, John is committed to helping leaders think beyond the obvious, craft smarter strategies, and build organizations that are ready for what’s next.

Steven Sutton: Experienced Director in Business Initiatives and Operations Support

Steven Sutton is a strategic business leader with over 15 years of expertise in facilities management, design, construction, and project management, specializing in healthcare construction and capital projects. As the Director of Business Initiatives and Operations Support at Belimed, he has successfully led multi-million dollar projects, optimized operational workflows, and driven cross-functional collaboration to enhance efficiency and innovation. His ability to align business initiatives with strategic growth, coupled with his deep technical knowledge in building codes, workflow optimization, and budget planning, has made him a transformative force in the industry. With a background in mechanical engineering and a Lean Six Sigma Green Belt certification, Steven combines analytical expertise with strong leadership to deliver impactful results, ensuring customer satisfaction and business success.

Stephen Shank: Veteran Leader in Fleet Maintenance and Transportation Operations

Stephen Shank is a seasoned fleet operations leader with nearly 40 years of experience managing large-scale maintenance, logistics, and compliance functions across North America. Known for his technical expertise in Gas, Diesel, CNG, LNG, and Electric vehicle systems, he has led high-performing teams in some of the country’s most complex unionized environments, including major UPS hubs and international assignments in Canada. With a strong foundation in operational risk management, regulatory compliance, and innovative fleet initiatives, Stephen consistently delivers reliable, cost-effective solutions that align with corporate goals. His leadership is grounded in hands-on experience, a deep understanding of evolving transportation technologies, and a commitment to mentorship, safety, and organizational excellence.

Vincent Mavente: Transformational Leader in Contact Center Operations and Customer Experience Strategy

Vincent Mavente is a dynamic and results-driven executive with over 25 years of experience leading large-scale call center operations across healthcare, entertainment, and business services. Known for his ability to transform service delivery and drive multimillion-dollar growth, Vincent has consistently elevated customer satisfaction and operational performance through strategic planning, cross-functional leadership, and the integration of advanced technologies. His expertise spans BPO operations, Medicare and Medicaid service models, and hospitality guest experiences, with a proven track record of scaling teams, improving quality, and delivering measurable value to organizations and their customers.

Marcus Johnson: Strategic Operations Leader and Partial LLC Owner Driving Growth Through Data, Adaptability, and People-First Leadership

Marcus Johnson is a strategic and adaptable operations leader with a strong foundation in both technology and communication, uniquely positioning him to support growing businesses through change. As a partial LLC owner and Assistant Manager at Reference Recordings, he oversees staff coordination, customer service, and project execution with a data-driven, people-first approach. Backed by a BA in English and Computer Science from Sonoma State University, Marcus combines analytical thinking with creative problem-solving to improve processes and drive results. His experience managing databases, navigating fast-paced environments, and leveraging tools like Excel, Asana, and Slack reflects his commitment to efficiency and excellence. Known for his clear communication and collaborative leadership, Marcus is constantly seeking growth—for himself, his team, and the businesses he supports.

Steve Boyd: Strategic Procurement Leader in Construction & Manufacturing

Steve Boyd is a dynamic procurement leader with a strong track record of optimizing supply chains and driving operational efficiency in the construction and manufacturing industries. With nearly a decade of experience and a hands-on approach to sourcing, system implementation, and vendor management, Steve is known for his strategic thinking, data-driven decision-making, and ability to navigate complex purchasing environments. Fluent in English and Spanish, with international sourcing experience in Shanghai, he brings a global perspective and a commitment to delivering measurable value at every stage of the procurement process.

Timothy Broadhead, MBA | Transformational Manufacturing Executive | Driving Growth, Innovation, and Operational Excellence

Timothy Broadhead is a seasoned executive leader with over 30 years of experience driving business transformation, operational excellence, and strategic growth in manufacturing, distribution, and omnichannel retail. As chief operating officer at Rockler, he led a 50% sales increase in two years, optimized supply chain operations to achieve 99.8% on-time shipments, and implemented cutting-edge omnichannel technology. Previously, as president of Amsterdam Printing, he turned a $10M loss into profitability, securing 50+ patents and generating 30% of annual sales from new product innovations. With a track record of acquisition integration, cost optimization, and high-impact leadership, Tim is now seeking board opportunities where he can leverage his expertise to guide companies through growth and transformation.

Michel E. Spruance, M.Ed, ACC | Executive Leader | CEO | Organizational Strategist | Leadership Development Expert

Michel E. Spruance, M.Ed, ACC, is a seasoned executive leader and organizational strategist with a passion for designing human-centered systems that drive clarity, connection, and performance. With over three decades of experience spanning business operations, leadership development, and nonprofit innovation, Michel blends deep operational expertise with a calm, mission-driven presence. As founder and CEO of Badass Happy Human, she partners with high-impact organizations to elevate culture, strategy, and leadership through neuroscience-backed coaching and training. Michel is known for her ability to align purpose with practice—creating environments where people and organizations thrive.

Liegh Markwald: Strategic Executive Assistant & Trusted C-Suite Partner

Liegh Markwald is a strategic and solutions-driven Executive Assistant with over 25 years of experience supporting C-suite leaders in global, fast-paced environments. Known for her discretion, operational savvy, and proactive leadership, she has managed complex calendars, multimillion-dollar budgets, and high-profile international travel with exceptional precision. Liegh brings deep expertise in executive operations, stakeholder coordination, and digital productivity tools, consistently optimizing workflows and enhancing executive performance. With a proven ability to drive cultural initiatives and lead cross-functional projects, she is a trusted partner in decision-making and an invaluable asset to any leadership team.

Arthur Chmiel – Accomplished Business Leader, Franchise Owner, and Operations Expert

Arthur Chmiel is a results-driven business leader with over 30 years of experience in the restaurant, real estate, and property management industries. As the General Manager and Co-Owner of Burger Tech DBA Burger 21 Franchise in Orland Park, he has successfully led the brand’s expansion into the Chicagoland market, earning multiple awards for operational excellence, food quality, and customer service. With a strong background in financial management and team development, Arthur has also played a key role in real estate administration and property management. His previous tenure with McDonald’s spanned two decades, during which he managed one of the highest-performing locations in the country and contributed to the company’s multi-unit expansion. A dedicated longevity athlete and marathon runner, Arthur continuously applies his commitment to excellence both in business and personal performance. His ability to optimize operations, foster leadership, and drive profitability makes him a distinguished executive in the industry.

Theresa M. Doherty-Schwartz: Success is Built on Teamwork, Integrity and the Pursuit of Continuous Growth.

I am excited to share my executive biography, which highlights my 30+ years of experience in finance, HR, payroll, healthcare administration, and business leadership. My journey has been fueled by a commitment to excellence, strategic growth, and empowering organizations through financial stability and operational efficiency. If you're looking for a dedicated board member or strategic advisor, I would love to connect.

Andrew Canfield: Strategic Leader in Construction, Outdoor Industry, and Organizational Development

Andrew Canfield is a dynamic executive with extensive experience in construction project management, organizational leadership, and military operations. As the Owner and COO of Mountain Air Restoration, he has successfully led a thriving business specializing in home rehabilitation and restoration, leveraging his expertise in stakeholder collaboration and strategic planning. His 27-year military career, including leadership roles in the Oregon Air National Guard and United States Air Force, has honed his ability to manage complex operations, develop long-term strategies, and mentor diverse teams. With a strong foundation in business management, personnel development, and high-pressure decision-making, Andrew brings a results-driven approach to every challenge. His deep understanding of the construction, outdoor, and tourism industries, combined with his history of operational excellence, positions him as a valuable leader capable of driving growth and innovation.