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    Tag: Business Operations

    Steven Sutton: Experienced Director in Business Initiatives and Operations Support

    Steven Sutton is a strategic business leader with over 15 years of expertise in facilities management, design, construction, and project management, specializing in healthcare construction and capital projects. As the Director of Business Initiatives and Operations Support at Belimed, he has successfully led multi-million dollar projects, optimized operational workflows, and driven cross-functional collaboration to enhance efficiency and innovation. His ability to align business initiatives with strategic growth, coupled with his deep technical knowledge in building codes, workflow optimization, and budget planning, has made him a transformative force in the industry. With a background in mechanical engineering and a Lean Six Sigma Green Belt certification, Steven combines analytical expertise with strong leadership to deliver impactful results, ensuring customer satisfaction and business success.

    Stephen Shank: Veteran Leader in Fleet Maintenance and Transportation Operations

    Stephen Shank is a seasoned fleet operations leader with nearly 40 years of experience managing large-scale maintenance, logistics, and compliance functions across North America. Known for his technical expertise in Gas, Diesel, CNG, LNG, and Electric vehicle systems, he has led high-performing teams in some of the country’s most complex unionized environments, including major UPS hubs and international assignments in Canada. With a strong foundation in operational risk management, regulatory compliance, and innovative fleet initiatives, Stephen consistently delivers reliable, cost-effective solutions that align with corporate goals. His leadership is grounded in hands-on experience, a deep understanding of evolving transportation technologies, and a commitment to mentorship, safety, and organizational excellence.

    Vincent Mavente: Transformational Leader in Contact Center Operations and Customer Experience Strategy

    Vincent Mavente is a dynamic and results-driven executive with over 25 years of experience leading large-scale call center operations across healthcare, entertainment, and business services. Known for his ability to transform service delivery and drive multimillion-dollar growth, Vincent has consistently elevated customer satisfaction and operational performance through strategic planning, cross-functional leadership, and the integration of advanced technologies. His expertise spans BPO operations, Medicare and Medicaid service models, and hospitality guest experiences, with a proven track record of scaling teams, improving quality, and delivering measurable value to organizations and their customers.

    Marcus Johnson: Strategic Operations Leader and Partial LLC Owner Driving Growth Through Data, Adaptability, and People-First Leadership

    Marcus Johnson is a strategic and adaptable operations leader with a strong foundation in both technology and communication, uniquely positioning him to support growing businesses through change. As a partial LLC owner and Assistant Manager at Reference Recordings, he oversees staff coordination, customer service, and project execution with a data-driven, people-first approach. Backed by a BA in English and Computer Science from Sonoma State University, Marcus combines analytical thinking with creative problem-solving to improve processes and drive results. His experience managing databases, navigating fast-paced environments, and leveraging tools like Excel, Asana, and Slack reflects his commitment to efficiency and excellence. Known for his clear communication and collaborative leadership, Marcus is constantly seeking growth—for himself, his team, and the businesses he supports.

    Steve Boyd: Strategic Procurement Leader in Construction & Manufacturing

    Steve Boyd is a dynamic procurement leader with a strong track record of optimizing supply chains and driving operational efficiency in the construction and manufacturing industries. With nearly a decade of experience and a hands-on approach to sourcing, system implementation, and vendor management, Steve is known for his strategic thinking, data-driven decision-making, and ability to navigate complex purchasing environments. Fluent in English and Spanish, with international sourcing experience in Shanghai, he brings a global perspective and a commitment to delivering measurable value at every stage of the procurement process.

    Timothy Broadhead, MBA | Transformational Manufacturing Executive | Driving Growth, Innovation, and Operational Excellence

    Timothy Broadhead is a seasoned executive leader with over 30 years of experience driving business transformation, operational excellence, and strategic growth in manufacturing, distribution, and omnichannel retail. As chief operating officer at Rockler, he led a 50% sales increase in two years, optimized supply chain operations to achieve 99.8% on-time shipments, and implemented cutting-edge omnichannel technology. Previously, as president of Amsterdam Printing, he turned a $10M loss into profitability, securing 50+ patents and generating 30% of annual sales from new product innovations. With a track record of acquisition integration, cost optimization, and high-impact leadership, Tim is now seeking board opportunities where he can leverage his expertise to guide companies through growth and transformation.

    Michel E. Spruance, M.Ed, ACC | Executive Leader | CEO | Organizational Strategist | Leadership Development Expert

    Michel E. Spruance, M.Ed, ACC, is a seasoned executive leader and organizational strategist with a passion for designing human-centered systems that drive clarity, connection, and performance. With over three decades of experience spanning business operations, leadership development, and nonprofit innovation, Michel blends deep operational expertise with a calm, mission-driven presence. As founder and CEO of Badass Happy Human, she partners with high-impact organizations to elevate culture, strategy, and leadership through neuroscience-backed coaching and training. Michel is known for her ability to align purpose with practice—creating environments where people and organizations thrive.

    Liegh Markwald: Strategic Executive Assistant & Trusted C-Suite Partner

    Liegh Markwald is a strategic and solutions-driven Executive Assistant with over 25 years of experience supporting C-suite leaders in global, fast-paced environments. Known for her discretion, operational savvy, and proactive leadership, she has managed complex calendars, multimillion-dollar budgets, and high-profile international travel with exceptional precision. Liegh brings deep expertise in executive operations, stakeholder coordination, and digital productivity tools, consistently optimizing workflows and enhancing executive performance. With a proven ability to drive cultural initiatives and lead cross-functional projects, she is a trusted partner in decision-making and an invaluable asset to any leadership team.

    Arthur Chmiel – Accomplished Business Leader, Franchise Owner, and Operations Expert

    Arthur Chmiel is a results-driven business leader with over 30 years of experience in the restaurant, real estate, and property management industries. As the General Manager and Co-Owner of Burger Tech DBA Burger 21 Franchise in Orland Park, he has successfully led the brand’s expansion into the Chicagoland market, earning multiple awards for operational excellence, food quality, and customer service. With a strong background in financial management and team development, Arthur has also played a key role in real estate administration and property management. His previous tenure with McDonald’s spanned two decades, during which he managed one of the highest-performing locations in the country and contributed to the company’s multi-unit expansion. A dedicated longevity athlete and marathon runner, Arthur continuously applies his commitment to excellence both in business and personal performance. His ability to optimize operations, foster leadership, and drive profitability makes him a distinguished executive in the industry.

    Theresa M. Doherty-Schwartz: Success is Built on Teamwork, Integrity and the Pursuit of Continuous Growth.

    I am excited to share my executive biography, which highlights my 30+ years of experience in finance, HR, payroll, healthcare administration, and business leadership. My journey has been fueled by a commitment to excellence, strategic growth, and empowering organizations through financial stability and operational efficiency. If you're looking for a dedicated board member or strategic advisor, I would love to connect.

    Andrew Canfield: Strategic Leader in Construction, Outdoor Industry, and Organizational Development

    Andrew Canfield is a dynamic executive with extensive experience in construction project management, organizational leadership, and military operations. As the Owner and COO of Mountain Air Restoration, he has successfully led a thriving business specializing in home rehabilitation and restoration, leveraging his expertise in stakeholder collaboration and strategic planning. His 27-year military career, including leadership roles in the Oregon Air National Guard and United States Air Force, has honed his ability to manage complex operations, develop long-term strategies, and mentor diverse teams. With a strong foundation in business management, personnel development, and high-pressure decision-making, Andrew brings a results-driven approach to every challenge. His deep understanding of the construction, outdoor, and tourism industries, combined with his history of operational excellence, positions him as a valuable leader capable of driving growth and innovation.

    Maryam Nourbakhsh: Strategic Project Management Leader in Pharmaceuticals and Healthcare

    Maryam Nourbakhsh is a seasoned project management leader with over 18 years of experience in the pharmaceutical and healthcare industries, specializing in strategic operations, clinical quality, and global regulatory compliance. She has a proven track record of driving complex initiatives, optimizing resource allocation, and implementing data-driven decision-making frameworks to enhance portfolio planning and operational efficiency. Currently serving as Director of Project Management at Bristol Myers Squibb, she spearheads innovative methodologies, fosters cross-functional collaboration, and ensures alignment with corporate objectives. With expertise spanning oncology, immunology, and hematology, Maryam has successfully led high-impact projects at leading pharmaceutical organizations, leveraging her knowledge in clinical trials, governance structures, and process improvement. Holding an MBA in Pharmaceutical Marketing and certifications in Lean Six Sigma and Change Management, she is a strategic thinker committed to innovation, operational excellence, and fostering a culture of continuous improvement.

    Brad Isaacs: Transformational Leader in Operations, Production, and Team Optimization

    Brad Isaacs is a seasoned production and operations leader with over 20 years of experience optimizing logistics, enhancing productivity, and driving efficiency in fast-paced environments. With a strong background in printing, warehousing, and billing, he combines strategic problem-solving with hands-on leadership to ensure seamless operations and top-quality output. His expertise in continuous improvement, team empowerment, and process refinement allows him to adapt to evolving industry demands while fostering innovation and collaboration. A proactive communicator with a results-driven mindset, Brad is committed to exceeding customer expectations, meeting production goals, and developing high-performing teams that thrive in competitive environments.

    Ava Bakhtiar: Dynamic Real Estate Broker and Strategic Business Consultant

    Ava Bakhtiar is a dynamic real estate broker and seasoned business consultant with a proven track record in strategic growth, brand development, and operational efficiency. With experience spanning real estate, marketing, and business development, she has worked with high-profile brands to drive engagement, optimize processes, and increase profitability. Her expertise in fundraising, software efficiency, and regulatory compliance has made her a trusted advisor in multiple industries. Armed with a strong background in media and communications, she seamlessly blends analytical insight with creative strategy to deliver innovative solutions. Known for her professionalism, results-driven approach, and ability to build lasting relationships, Ava continues to make a significant impact in both real estate and business consulting.

    James Massa: Accomplished C-Suite Executive. Startup to Fortune 50. Industry, Government, and Nonprofit. Technology Savvy Internet to AI

    James Massa is a dynamic and results-oriented executive with over 20 years of experience leading organizations across various sectors, including technology, biotech, AI, and non-profits. With dual degrees in Business Administration and Computer Science, Massa has successfully driven operational excellence, revenue growth, and market expansion, managing $500M P&Ls and overseeing teams of up to 400 members. His leadership has led to impressive outcomes, including up to 500% revenue increases, cost reductions, and enhanced profitability. A strategic thinker with expertise in AI, machine learning, and data science, Massa excels at navigating regulatory complexities, fostering partnerships, and leading transformative business initiatives that drive long-term success.

    Jess Sheahen: Accomplished Marketing Executive and Strategic Growth Leader

    Jess Sheahen is a dynamic marketing executive with over two decades of experience driving business growth and innovation for global brands. Known for her servant leadership and strategic vision, Jess has a proven track record in scaling operations, building high-performing teams, and delivering data-driven marketing strategies that achieve measurable results. From leading multi-million-dollar revenue growth initiatives at Vail Resorts to overseeing global brand strategies at Otter Products, her expertise spans omni-channel marketing, brand development, and product launches. With a passion for fostering collaboration and driving transformational success, Jess brings unparalleled knowledge, strategic foresight, and a commitment to excellence to every endeavor.