Melissa Tom is a seasoned HR professional and transformative leader with over 20 years of experience in driving organizational change, fostering compliance, and creating innovative HR solutions. Recognized for her expertise in employee relations, employment law, Agile HR transformation, and performance management. Melissa has worked across diverse industries, including nonprofits, healthcare, IT, education, and more. Her commitment to enhancing workplace culture, mitigating risk, and streamlining HR processes makes her a sought-after advisor for organizations navigating growth and change.
As the Senior HR Consultant at BeneficialHR, Melissa has spent nearly 8 years cultivating robust partnerships with client leadership to design and implement HR policies and programs that align with organizational goals. Leveraging Agile methodologies, she has built HR infrastructures from the ground up, developed strategic compliance frameworks, and delivered comprehensive training programs to improve employee engagement and organizational performance. Her focus on utilizing cutting-edge HR technologies has enabled businesses to stay adaptive in rapidly evolving environments.
Melissa’s expertise extends to employee relations and investigations, where she has successfully resolved complex workplace issues with professionalism and legal precision. Her deep understanding of employment laws, including Title VII, ADA, FMLA, and ADEA, allows her to guide organizations through compliance challenges while fostering inclusive, respectful work environments. By addressing sensitive issues with integrity and strategic insight, she has consistently improved workplace culture and reduced litigation risks.
In her previous role as Corporate Director of HR at Career Point College, Melissa built a high-performing HR team, overhauled recruitment strategies, and streamlined HR processes across multiple locations. Her ability to manage large-scale projects, including EEOC-compliant investigations and workforce restructuring, solidified her reputation as an effective change leader. Similarly, her tenure as Director of HR at US Global Investors showcased her strategic acumen in workforce planning, organizational restructuring, and leadership development.
A graduate of Tulane University Law School with a Master of Jurisprudence in Labor and Employment Law (GPA: 4.0), Melissa combines legal expertise with practical HR knowledge. Her academic foundation enables her to address intricate labor law issues and create compliant, forward-thinking HR strategies. She also holds a Bachelor of Science in Psychology from Texas A&M University, which supports her ability to understand human behavior and its impact on workplace dynamics.
Melissa is a certified Senior Professional in Human Resources (SPHR), a SHRM Senior Certified Professional (SHRM-SCP), and an ICAgile Certified Professional in Agility in HR (ICP-AHR). These credentials underline her dedication to continuous professional growth and her capability to lead HR transformations in any setting. She is also affiliated with the San Antonio Chapter of SHRM and the American Bar Association, enhancing her network and staying abreast of industry best practices.
Melissa has volunteered with Wildlife Rescue and Rehabilitation for nearly 11 years, caring for animals and contributing to animal welfare. This reflects her compassionate nature and commitment to making a meaningful impact beyond the corporate world. Her approach to HR is similarly rooted in empathy, ensuring that employees are supported and empowered to thrive.
Melissa’s public speaking engagements and training on topics such as employment law best practices and HR transformation have made her a respected voice in the industry. Her ability to communicate complex legal and HR concepts in relatable terms helps organizations and teams build understanding, trust, and alignment toward shared goals.
Character:
Melissa Tom is driven by integrity, compassion, and fairness, ensuring inclusivity and equity in all her HR strategies and decision-making. Her commitment to fostering respectful and empowering work environments reflects her dedication to creating positive, lasting impacts within organizations.
Knowledge:
With deep expertise in HR leadership, employment law, and Agile practices, Melissa possesses the skills to address complex organizational challenges and compliance requirements. Her certifications and academic achievements further solidify her role as a trusted advisor and thought leader in the HR field.
Strategic:
Melissa excels at aligning HR initiatives with business objectives, driving sustainable growth, and measurable outcomes for her clients and employers. Her ability to plan and implement transformative solutions ensures organizations are equipped to adapt and thrive in dynamic environments.
Communication:
A skilled communicator, Melissa bridges the gap between legal compliance and practical application, ensuring clarity and understanding across all levels of an organization. Her approachable style and ability to explain complex concepts foster trust, collaboration, and alignment toward shared goals.
