Becky Tietz is a seasoned executive leader with nearly three decades of experience in finance, risk and compliance, customer experience, and program management. Known for her strategic foresight, cross-functional leadership, and deep-rooted empathy, Becky has built a reputation as a trusted change agent, guiding organizations through transformation while balancing operational integrity and human-centric outcomes.
Over a 25-year career at U.S. Bank, Becky held multiple leadership roles, culminating in her position as Vice President and Customer Experience Program Manager. In this role, she led cross-functional teams spanning six business lines, aligning strategic initiatives with customer-centric innovations while ensuring regulatory compliance. Her influence extended globally, including her pivotal work enabling U.S. Bank to expand services to the Japanese embassy—a project delivered on time and within budget.
Becky’s expertise includes project and program management, systems design, operational efficiency, and business transformation. She thrives at the intersection of people and process, developing solutions that improve both employee experience and customer satisfaction. Her work in continuous improvement, backed by deep analytical acumen, enabled measurable cost reductions, journey enhancements, and service delivery optimization.
She brings specialized knowledge in risk management, having overseen regulatory projects across banking divisions and implemented business continuity protocols that safeguarded compliance during periods of change. Her leadership in this space reflects a rare combination of diligence and adaptability—key traits that distinguish her as a resilient and trusted advisor during times of industry uncertainty.
Equally adept at developing talent as she is at delivering enterprise-wide solutions, Becky has invested deeply in training and development throughout her career. She has mentored emerging leaders, built high-performing teams, and shaped cultures of accountability and innovation. Her passion for helping others grow drives her personal mission: to use her strengths to help others thrive.
Beyond the boardroom, Becky brings her energy and values to her community. She serves on the YMCA Board in Andover, MN, where she supports initiatives like youth programming and community wellness events. She is also a long-time board member and volunteer at GracePoint Church, where she provides operational and strategic oversight for early childhood programming and foundation investment decisions. Her contributions also extend to education, having served on PTA, booster, and band boards, and leading key fundraising efforts.
A North Dakota State University graduate with a B.S. in Family and Consumer Sciences & Early Childhood, Becky combines her academic background with hands-on leadership in both corporate and nonprofit settings. Her passion for early childhood development continues to shape her approach to inclusive leadership and her belief in lifelong learning.
In her personal life, Becky is an advocate of health and wellness. She enjoys volleyball, fitness, yoga, and immerses herself in music and theater. Her heart for service is reflected in her volunteer work with the Red Cross, children’s ministries, and organizations serving the homeless and elderly—demonstrating a holistic, people-first leadership style that aligns with her professional ethos.
Today, Becky is actively seeking opportunities to serve on corporate or nonprofit boards, where she can lend her skills in strategic planning, transformation, and governance to organizations looking to grow, evolve, or better serve their communities. She is particularly drawn to industries aligned with her values and expertise, such as finance, risk, compliance, technology, fitness, and early childhood education.
Character:
Becky is deeply committed to using her experience to lift others, acting with integrity and purpose in both personal and professional settings. Her passion for community service and volunteerism speaks to a strong sense of empathy and ethical leadership.
Knowledge:
She brings a robust foundation in finance, risk management, and customer experience, with hands-on knowledge in systems design, process improvement, and policy compliance. Her 29 years of progressive experience inform a uniquely well-rounded perspective.
Strategic:
Becky has a keen ability to align organizational goals with actionable roadmaps, consistently delivering scalable programs that achieve long-term outcomes. She thrives in change environments, driving transformation through clear priorities and vision.
Communication:
Her talent for cross-functional collaboration and executive communication has led to successful implementation of high-profile initiatives. Becky ensures transparency, builds trust, and aligns stakeholders with clarity and consistency.
