Dr. Sonya Boone, is a distinguished operational strategist and quality leader with over 15 years of multifaceted leadership experience across manufacturing, supply chain management, services, and operational excellence. Driven by a passion for continuous improvement and sustainable business growth, Sonya has consistently guided organizations through transformational initiatives that have strengthened operational performance, regulatory compliance, and strategic governance.
Currently leading the Supplier Quality Engineering program at Abbott Diagnostics Molecular, Sonya drives risk assessment strategy, manages cross-functional escalations, and oversees supplier corrective action processes to strengthen supply chain quality and resilience. Her work ensures rigorous supplier management standards while safeguarding product integrity and compliance with global regulations. Prior to Abbott, Sonya served as Director of Product Quality and Technical Excellence at Glossier, where she built a comprehensive regulatory compliance system, significantly improved operational efficiencies, and successfully reduced QA investigation closure times by nearly 79%. Her efforts resulted in the elimination of over $196,000 in wasteful expenditures, demonstrating her commitment to driving tangible business value. As Director of Quality and Continuous Improvement at Impact Fulfillment Services, she led a 50+ member quality team across five U.S. sites, embedding a culture of compliance and operational excellence. She spearheaded Lean Six Sigma initiatives that reduced rework by 61% and enhanced production effectiveness by 21%, while implementing governance metrics that improved audit outcomes by 50%. Sonya also led a major e-commerce optimization project, cutting customer complaints by 73% and driving measurable gains in accuracy and workflow efficiency.
At Walgreens Boots Alliance, Sonya’s role as Senior Manager of Supplier Development saw her deliver measurable improvements in supplier performance and regulatory alignment. She enhanced pharmaceutical and medical device brand compliance through strategic CAPA management, while also introducing new governance frameworks, assessment tools, and supplier development programs. Earlier in her career, Sonya held key leadership roles at Essendant and Coty, Inc., where she managed large-scale logistics quality operations, led Lean Six Sigma projects, and executed supply chain optimization initiatives that yielded millions of dollars in cost savings and significant quality improvements.
Her professional background is built upon a strong academic foundation, having earned a Doctor of Business Administration (DBA) from Concordia University Chicago, a Master of Science in Supply Chain Management & Logistics from Boston University, and a Master of Business Administration (MBA) with a concentration in Project Management from Fayetteville State University. Sonya’s commitment to professional mastery is further evidenced by her certifications as a Lean Six Sigma Master Black Belt through Villanova University, a Certified Supply Chain Professional through APICS, and a Certified Customer Experience Professional through CXPA. She also holds multiple credentials from the American Society for Quality (ASQ), including certifications as a Six Sigma Black Belt, Six Sigma Green Belt, Quality Engineer, Supplier Quality Professional, and Manager of Quality and Operational Excellence.
Throughout her career, Sonya has exhibited a remarkable ability to create operational resiliency, drive strategic initiatives, and lead high-performing, accountable teams. Her expertise spans CAPA systems development, risk management, policy implementation, supplier quality assurance, strategic planning, and regulatory compliance oversight. She has earned a reputation for her data-driven approach, her collaborative leadership style, and her commitment to fostering cultures rooted in excellence and accountability.
Sonya’s personal mission is grounded in her passion for continuous improvement and operational excellence. She firmly believes that cultivating strong organizational frameworks and nurturing leadership talent are critical drivers of sustainable success.
As she transitions toward board service, Sonya seeks to leverage her extensive operational, compliance, and governance expertise to help organizations navigate challenges, unlock new growth opportunities, and enhance value creation. Her journey exemplifies not only technical and operational expertise but also a profound understanding of ethical leadership, collaboration, and strategic foresight. Sonya Boone, DBA, stands ready to contribute her knowledge, experience, and vision to organizations seeking dynamic, growth-oriented leadership at the board level.
Character: Sonya Boone is a principled and results-driven leader who fosters accountability, ethical decision-making, and a culture of continuous improvement in every organization she serves.
Knowledge: With over 15 years of deep expertise in operational excellence, supply chain management, quality systems, and risk governance, Sonya brings a wealth of technical and strategic knowledge across diverse industries.
Strategic: Sonya possesses a visionary mindset, consistently designing and executing strategic initiatives that drive sustainable growth, operational resilience, and organizational transformation.
Communication: An effective and collaborative communicator, Sonya builds strong cross-functional relationships, translating complex operational challenges into clear, actionable solutions for stakeholders at all levels.
