“Lead with experience, inspire with purpose.”
Charlie Newcomb has spent more than three decades mastering the complexities of leadership, operations, and service within the restaurant and hospitality industries, driven by a deep commitment to excellence and integrity. His journey began in the bustling, high-stakes world of food service, where he quickly discovered that his true calling lay not just in delivering exceptional customer experiences, but in building systems, nurturing talent, and steering organizations toward sustainable growth. Today, he stands as a seasoned executive with a profound desire to give back—bringing his rich career experience to nonprofit and mission-driven organizations seeking steady, inspired, and strategic guidance at the board level.
Charlie’s professional story is one of endurance, evolution, and impact. His foundational years were spent at McDonald’s Corporation, where he built an extraordinary career that spanned over three decades. From his early days on the restaurant floor to his tenure as a Regional Training Consultant and later as a Business Consultant and Beverage Deployment Expert, Charlie made his mark through consistent innovation, operational excellence, and an unwavering commitment to team development. His success at McDonald’s wasn’t defined by title alone, but by the influence he had in shaping the careers of countless employees and the customer experience across hundreds of locations.
Following his long-standing tenure at McDonald’s, Charlie transitioned into strategic roles with leading foodservice equipment manufacturers, first as the U.S. Sales Manager at AJ Antunes and currently as Vice President of Global Accounts at Manitowoc Ice. In these roles, he brought his frontline experience to the B2B side of the industry, where he oversaw filtration product development and global account strategy. His deep operational knowledge, coupled with an analytical mind and clear communication style, allowed him to bridge the gap between product innovation and end-user needs—delivering scalable solutions to both local and international markets.
A hallmark of Charlie’s leadership is his unwavering focus on people. He believes that the best businesses are built from the inside out—by nurturing strong teams, promoting continuous learning, and aligning employee growth with company objectives. At every stage of his career, Charlie has prioritized training and mentorship, helping to develop the next generation of industry professionals. His efforts have left a legacy of capable, confident leaders who continue to shape the hospitality and foodservice landscapes.
Beyond his operational and strategic expertise, Charlie possesses a rare combination of commercial acumen and heartfelt service. His tenure as Vice President of Ronald McDonald House Charities of Eastern New England is a testament to his community-oriented values and dedication to giving back. For over a decade, Charlie played an integral role in steering one of the most respected nonprofit organizations in the world, ensuring that families in crisis received care, comfort, and support during their most vulnerable times.
Charlie’s insights extend far beyond the restaurant floor or boardroom. In 2025, he added another impressive dimension to his professional story by publishing a book, encapsulating his knowledge and philosophy on leadership, customer service, and organizational effectiveness. This literary achievement reflects his desire not just to lead, but to share, educate, and elevate others—hallmarks of a leader with vision and heart.
Throughout his career, Charlie has traveled the globe, gaining valuable international exposure that enriches his worldview and informs his leadership perspective. Whether navigating diverse markets or collaborating with international teams, he brings a cultural sensitivity and adaptability that have proven invaluable in today’s globalized business environment.
Despite his many achievements, Charlie remains grounded in the values that shaped his career: service, accountability, and growth. He is a passionate outdoorsman and athlete, finding balance and clarity in nature, on the golf course, or the racquetball court. These personal passions reflect his belief in lifelong wellness, discipline, and the importance of maintaining perspective.
Now, after more than 30 years of executive and operational leadership, Charlie is ready to step into advisory and governance roles where his experience can make a difference. He is actively seeking opportunities to serve on boards—particularly within nonprofit or mission-focused organizations—where he can contribute meaningfully, provide strategic direction, and help inspire transformation through guidance and collaboration.
Charlie Newcomb is not just a leader; he is a steward of progress, a cultivator of talent, and a firm believer in the power of service. His diverse career trajectory, from field operations to executive boardrooms, equips him with a holistic view of business challenges and opportunities. Whether navigating a growth strategy or mentoring future leaders, Charlie brings wisdom, humility, and a tireless drive to add value wherever he serves.
Character:
Charlie exemplifies integrity, humility, and empathy in every professional interaction. He leads by example, grounded in a philosophy of service and accountability that has earned the trust of colleagues, clients, and communities alike.
Knowledge:
With over 30 years of hands-on experience across franchise operations, training, customer service, and sales management, Charlie is a wellspring of industry knowledge. His insights are informed not only by professional roles but by a lifelong commitment to continuous learning.
Strategic:
Charlie’s ability to see both the big picture and operational detail allows him to craft and execute strategies that drive long-term value. His global perspective and cross-functional leadership give him a distinctive edge in identifying scalable solutions.
Communication:
A skilled communicator, Charlie excels in articulating vision, aligning teams, and resolving conflict with clarity and empathy. His approachable style fosters trust and ensures that stakeholders at every level feel heard and empowered.
https://www.amazon.com/Life-Leadership-Success-Purposeful-Strategies/dp/B0DXLJB9Q4
