Carolyn Hendrickson is a highly accomplished CEO and organizational strategist with over 25 years of experience leading transformative change across diverse industries. As the founder and CEO of Tandem Group, Inc., Carolyn partners with CEOs and their executive teams to drive breakthrough business results through strategic planning, senior team alignment, large-scale culture and operational change, and strategy execution. She is committed to enabling organizations to navigate complex challenges and seize opportunities in a rapidly evolving marketplace.
Under Carolyn’s leadership, Tandem Group has successfully collaborated with a variety of esteemed clients, including Fortune 100 companies and global manufacturers. Her impressive portfolio spans industries such as pharmaceuticals, manufacturing, and financial services, showcasing her ability to tailor strategies that meet the unique needs of each organization.
Notable achievements include aligning a new executive team at a manufacturing firm to achieve a remarkable 20% increase in sales and a 50% rise in profitability within two years. Additionally, she worked closely with the Chief Scientific Officer of a pharmaceutical company to enhance R&D productivity by 50%, effectively doubling the value of the product pipeline through the development of a comprehensive R&D strategy and governance system.
Carolyn’s profound impact extends beyond business as usual. She has also played a pivotal role in helping businesses navigate crises. During the COVID-19 pandemic, she assisted a $7 billion family-owned business in mobilizing around a strategic plan that not only helped the company emerge stronger but also positioned it for long-term success. This ability to guide organizations through transformative periods underscores her commitment to fostering resilience and adaptability in today’s business environment.
Prior to her role at Tandem Group, Carolyn held influential positions at renowned consulting firms, including Monitor Group and Oliver Wyman, where she served as Partner. Her career began at Amoco Corporation as an Organization Effectiveness Consultant, providing her with a solid foundation in strategy and organizational development. Carolyn’s extensive experience in management consulting has equipped her with a deep understanding of the intricacies of organizational dynamics, enabling her to craft tailored solutions that drive performance and engagement.
Academically, Carolyn holds a Ph.D. in Industrial/Organizational Psychology from Pennsylvania State University, where her dissertation focused on “Employee Involvement and Organization Performance.” She also earned an M.S. in Mathematics and Psychology from Duke University and completed the Executive Program for Management Development at Harvard Business School. This robust educational background enhances her ability to apply evidence-based practices to organizational challenges.
Carolyn is widely recognized for her thought leadership in the field of organizational culture and change management. She has authored several influential articles in industry publications, including Industry Week, where she shares insights on strategic planning and culture change. Her publications serve as a testament to her commitment to advancing the discourse on effective organizational practices and leadership.
In addition to her professional achievements, Carolyn is dedicated to giving back to the community and promoting knowledge sharing within her field. She has served on various boards and committees, fostering collaboration and innovation in organizational practices. Carolyn’s ability to align leaders around a shared vision, coupled with her focus on developing high-performance teams, makes her a sought-after advisor and speaker in the realm of organizational change.
In summary, Carolyn Hendrickson is a visionary leader whose passion for transforming organizations drives her commitment to excellence. Her extensive experience, combined with her academic rigor and thought leadership, positions her as a key player in shaping the future of organizational strategy and culture change. Through her work at Tandem Group, Carolyn continues to empower organizations to achieve sustainable growth and navigate the complexities of today’s business environment.
Character
Carolyn Hendrickson exemplifies integrity and resilience, consistently prioritizing ethical leadership and fostering trust within organizations. Her commitment to developing a positive workplace culture empowers teams to navigate challenges and drive success.
Knowledge
With a Ph.D. in Industrial/Organizational Psychology and extensive experience across diverse industries, Carolyn possesses deep expertise in strategic planning and organizational transformation. She leverages her academic background and practical insights to create tailored solutions that meet clients’ unique needs.
Strategic
Carolyn excels in aligning executive teams around shared goals and implementing strategies that drive sustainable growth. Her ability to synthesize complex information into actionable plans enables organizations to adapt and thrive in rapidly changing environments.
Communication
A skilled communicator, Carolyn effectively conveys her vision and engages stakeholders at all levels. She employs active listening and tailored messaging to foster collaboration and ensure alignment throughout the organization.
