Pam Jennings Board Bio
“Activating organizations through people, process, technology, and collaboration.”
Who she is: A business transformation executive with 30+ years of experience, currently Strategy and Transformation Practice Lead at fassforward. Yale grad (BA English), PROSCI-certified in change management.
Career arc:
- ADP — Served as VP of Global Business Transformation, leading enterprise-wide change programs across multiple countries and tens of thousands of employees, generating significant operational savings.
- Flywire — Director of Business Operations and Corporate Development; owned M&A integration roadmap (tech, finance, payments) for a major platform acquisition.
- Kincentric, The Achieve Institute, Deloitte, Avon, Gartner — Senior roles spanning talent/equity advisory, client experience leadership, large-scale ERP/CRM implementations (e.g., SAP rollout for 26,000+ employees at Avon; Salesforce implementation in banking at Deloitte), and early e-commerce work at Gartner.
Core expertise areas:
- Enterprise transformation & change management
- AI/ML strategy and organizational readiness for AI adoption
- M&A integration
- Enterprise technology (ERP, CRM, digital platforms)
- Executive communication and stakeholder alignment
Other notables:
- International experience (UK, Spain, India); speaks Spanish
- Governance/nonprofit involvement: former Executive Board Member of NetHope.org, ADP Women in Leadership
- Seeking board/advisory roles at mid-cap to large organizations in consumer, fintech, banking, and tech sectors
Professional Bio
Pam Jennings is a business transformation leader who has spent more than three decades helping organizations navigate complexity, embrace change, and convert strategy into measurable results. A Yale graduate and PROSCI-certified change management professional, she has worked across Fortune 500 companies, consulting firms, fintech, payments, consumer, banking, and technology environments.
Pam currently serves as Strategy and Transformation Practice Lead at fassforward, advising senior leaders on enterprise transformation, AI strategy, machine learning integration, organizational effectiveness, and executive communications. She is known for turning strategic ambiguity into clear operating priorities and translating complex issues into data-driven frameworks that move leadership teams from ideas to measurable outcomes.
Her executive roles include Vice President of Global Business Transformation at ADP, where she led enterprise programs spanning multiple countries and tens of thousands of employees, generating substantial operational savings and driving major process and technology change. Earlier, as Director of Business Operations and Corporate Development at Flywire, she owned the M&A integration roadmap—spanning technology, finance, and payments—for a major platform acquisition.
Pam also held senior roles at Kincentric (equity, inclusion, and talent advisory), The Achieve Institute (Chief Client Experience Officer), Deloitte, Avon, and Gartner. Her enterprise technology experience includes leading change management for a global SAP implementation covering 26,000+ employees at Avon and a large-scale Salesforce rollout in banking at Deloitte, giving her broad fluency in ERP systems, digital transformation, and program management.
Today, Pam focuses heavily on AI and machine learning’s implications for organizational decision-making and workforce effectiveness, helping executives identify use cases and build organizational readiness. She emphasizes that lasting transformation requires narrative, culture, and leadership alignment—not just technical execution.
Pam brings international experience (UK, Spain, India) and speaks Spanish. She holds a BA in English from Yale, with certifications in PROSCI Change Management and the Intercultural Development Inventory—a foundation for her strength in executive storytelling and stakeholder communication. She has also served in governance roles, including as an Executive Board Member of NetHope.org and through ADP Women in Leadership, and remains active in nonprofit and community organizations.
Pam is seeking board and advisory roles at mid-cap and larger organizations in consumer, fintech, banking, and technology, where her transformation experience, strategic thinking, and technology fluency can drive meaningful value.
Character: Leads with integrity, curiosity, and collaboration, with a strong sense of responsibility to the people and organizations she serves.
Knowledge: Three-plus decades spanning transformation, technology, fintech, banking, M&A integration, and enterprise strategy.
Strategic: Connects long-term objectives to practical operating models and measurable outcomes, helping leaders align around the decisions that matter most.
Communication: Translates complex ideas into clear narratives that build stakeholder understanding and accelerate adoption.
