Michael Billett Jr. is a seasoned executive renowned for his empathetic leadership, innovative problem-solving, and commitment to sustainability and organizational transformation. With a career spanning over a decade, Michael has built a reputation for cultivating high-performing teams, driving data-informed decisions, and delivering impactful results across industries. His leadership journey, which began as an individual contributor at Sears, has grown to encompass managing teams of up to 50 professionals and overseeing assets exceeding $3 billion.
As Senior Program Manager for North America Sales Operations at Tesla, Michael orchestrated groundbreaking initiatives that redefined operational efficiency and customer experience across Canada, the United States, and Mexico. He spearheaded the digital transformation of Tesla’s in-store marketing, cutting costs and reducing waste by over $2 million annually. Under his stewardship, a secret shopper program was launched to improve visibility into sales behaviors, leading to measurable increases in traffic and orders. His ability to collaborate across diverse teams, from software engineers to senior executives, resulted in innovative solutions such as a B2B toolkit that shortened turnaround times by two months and drove over $100 million in net new revenue growth annually.
Michael’s expertise in learning and development was evident during his tenure as Senior Program Manager for North America Training Operations at Tesla. By automating internal training communications and reducing travel costs by 25%, he saved significant resources while enhancing employee development. His efforts in talent cultivation saw the successful promotion of team members, underscoring his commitment to creating sustainable, people-centered strategies.
Earlier in his Tesla career, Michael achieved unparalleled success in sales leadership roles. As Web Growth Manager, he oversaw a team that drove a staggering 350% growth in web sales, reaching $1.2 billion. His strategic focus on customer satisfaction and cross-functional collaboration earned his team the distinction of being the top-performing operations unit in North America.
Before Tesla, Michael honed his leadership skills at Mattress Firm, where he transformed underperforming locations into top-ranking stores, generating millions in annual revenue. His data-driven approach and ability to inspire teams earned him multiple accolades, including Store Manager of the Year and MVP awards.
Michael’s educational background includes an MBA in Project Management and a Bachelor of Science in Criminal Justice. He holds certifications in Change Management and Project Management, which complement his hands-on expertise in using tools like Salesforce, Tableau, and Microsoft Power Platform to drive organizational change.
Rooted in a passion for humanity and sustainability, Michael’s leadership ethos centers on fostering transparency, collaboration, and resilience. As he looks ahead to his next professional chapter, Michael is eager to leverage his dynamic sales and operational expertise to tackle complex challenges and create meaningful, lasting impacts. Whether navigating intricate organizational changes or leading transformative initiatives, Michael’s unwavering optimism and results-oriented mindset make him a catalyst for progress and growth.
Character
Michael Billett Jr. exemplifies empathetic leadership and a commitment to fostering collaboration and transparency, inspiring trust and loyalty within his teams.
Knowledge
With extensive expertise in data-driven decision-making, talent development, and sustainability initiatives, Michael has consistently delivered innovative solutions across diverse industries.
Strategic
Michael’s ability to navigate complex organizational challenges and drive measurable growth demonstrates his strategic vision and results-oriented approach.
Communication
A skilled communicator, Michael bridges cross-functional teams and senior leadership with clarity and influence, ensuring alignment and shared purpose in achieving goals.
