Arthur Chmiel is a seasoned business leader, franchise owner, and operations expert with over 30 years of experience in the restaurant and hospitality industry. Throughout his distinguished career, he has demonstrated an exceptional ability to drive profitability, enhance operational efficiency, and develop high-performing teams. His leadership philosophy is centered on cultivating a culture of excellence, innovation, and customer satisfaction. As a hands-on operator and mentor, Arthur has played an integral role in shaping successful businesses and expanding organizational footprints within highly competitive markets.
Arthur currently serves as the General Manager and Co-Owner of Burger Tech DBA Burger 21 Franchise in Orland Park, where he has led the brand’s expansion into the Chicagoland market. His journey with Burger 21 began with an intensive 60-day franchisee training program in Tampa, Florida, in 2015. Since launching the first Burger 21 franchise in the region in early 2016, Arthur has been instrumental in every facet of its operations. He meticulously oversaw the hiring of 55 team members for the restaurant’s grand opening and has continued to manage staffing, training, and leadership development. Under his guidance, the franchise has consistently ranked in the top 5% of Burger 21 International restaurants in quality, service, and execution. His ability to maintain high operational standards has earned the franchise numerous accolades, including the “Operator of the Year” award in both 2022 and 2024, as well as recognition for food quality and guest service excellence.
Beyond his success in the restaurant industry, Arthur has demonstrated strong financial and administrative acumen through his role with Donna Glazer Real Estate Corporation. Since 2000, he has managed financial operations, liaised with accounting professionals, and provided strategic insights for business growth. His expertise in financial reporting, employee benefits administration, and organizational structure has contributed to the company’s sustained success. Additionally, he has played an advisory role in employee hiring and expense management, ensuring long-term stability and profitability.
Arthur’s portfolio also includes property management, having managed both commercial and residential properties for ACES Property Management in Lisle since 2020. His responsibilities include overseeing maintenance operations, ensuring tenant satisfaction, and maintaining the financial health of the properties. His ability to navigate multiple industries speaks to his versatility and keen business acumen.
Prior to his current roles, Arthur spent two decades with Stabile Management Company Inc. (DBA McDonald’s), where he rose through the ranks to become a General Manager, part-owner, and organizational supervisor of training. Leading one of the highest-performing McDonald’s locations in the U.S., Arthur managed a team of 60-65 employees, including multiple managers, and ensured the smooth operation of a high-volume drive-thru that accounted for 70% of total sales. His ability to optimize customer service, streamline processes, and train top-tier leadership made him an integral part of the company’s growth from two to eight locations. The Rosemont McDonald’s location, under Arthur’s leadership, was consistently ranked among the top-performing stores in the Greater Chicago region and was featured in both Fox32 News and the Chicago Tribune for its exceptional drive-thru efficiency. His strategic leadership in cost reduction helped all eight restaurants achieve top 10% performance in food cost control compared to over 700 McDonald’s locations in Chicago.
Arthur’s career is marked by his passion for continuous learning and professional development. He has completed specialized business administration and operations courses at McDonald’s Hamburger University, as well as coursework in electrical engineering at the University of Illinois, Chicago, and business management at Triton College. His commitment to professional growth has enabled him to remain at the forefront of industry trends and operational best practices.
In addition to his business ventures, Arthur is a dedicated longevity athlete and marathon runner. He has participated in 13 Bank of America Chicago Marathons, qualified for the Boston Marathon in 2011, and competed in various half-marathons and shorter-distance races. His dedication to physical fitness extends to his involvement in the Worldwide Rejuvenation Olympics Competition, where he applies cutting-edge research in health, anti-aging, and performance optimization. He actively experiments with new training methodologies, supplements, and recovery techniques to enhance his overall well-being and longevity.
Arthur Chmiel’s diverse expertise across the restaurant, real estate, and property management industries, coupled with his commitment to operational excellence and leadership development, has made him a distinguished figure in the business world. His ability to build strong teams, maximize efficiency, and create memorable customer experiences continues to drive success in every venture he undertakes.
Character: Arthur Chmiel is a dedicated and results-driven leader who upholds high standards of excellence, integrity, and perseverance in every aspect of his work.
Knowledge: With over 30 years of experience in operations management, financial administration, and team development, he possesses deep expertise in optimizing business performance across multiple industries.
Strategic: Arthur has a proven ability to drive profitability, expand business operations, and implement effective leadership structures that foster long-term success.
Communication: A skilled mentor and business strategist, he effectively engages with employees, customers, and stakeholders to create a collaborative and high-performing work environment.
