Yolonda C. Williams is a seasoned professional in business operations and relationship management, known for her results-oriented approach, innovative problem-solving skills, and collaborative leadership style.
With extensive experience, Yolonda currently serves as the Vice President of Escrow and Title Administration at Marriott Vacations Worldwide, where she leads large production teams responsible for closing a contract sales portfolio exceeding multi million annually. In this role, she ensures compliance with company, consumer, and lending laws, effectively managing risk and maintaining effective audit and SOX controls. Yolonda is recognized for her ability to drive operational efficiency and productivity gains through the strategic implementation of technology and employee development initiatives.
Previously, as the Sr. Director of Business Solutions at Marriott Vacations Worldwide, Yolonda served as a subject matter expert, resolving application and operational challenges, and driving improvements across departments. She led a team responsible for delivering technology solutions and established a new Escrow and Title department, successfully managing a multi million annual portfolio.
Beyond her professional endeavors, Yolonda is actively involved in various organizations, including the Advisory Board of the Homeless Coalition of Polk County Florida and the Executive Board of the Florida Mid-State Chapter of the BCUAA. She has served on the Alliance for Independence Board, the Equity and Inclusion Council for Marriott Vacations Worldwide and the Education and Enlightenment Group Board. She also volunteered as a Guardian Ad Litem for children in the Foster Care system.
Yolonda holds an MS in Transformative Leadership from Bethune-Cookman University and a BA in Organizational Leadership from Warner Southern College. She has also completed the Executive Leadership Program at Piercing Strategies’ Magnolia Leadership Program and is a licensed Title Agent certified by the Florida Department of Financial Services.
With her passion for leveraging data and technology to drive business value, Yolonda is a trusted leader committed to achieving organizational goals and fostering growth and development within her teams.
Character: Yolonda C. Williams is a results-oriented operations leader with a collaborative leadership style and a passion for leveraging data and technology to drive business value.
Knowledge: With extensive experience in business operations and relationship management, Yolonda possesses deep expertise in compliance, risk management, and operational efficiency strategies.
Strategic: Yolonda demonstrates strategic thinking by effectively managing large production teams, driving productivity gains through technology implementation, and fostering employee development to achieve organizational goals.
Communication: Yolonda excels in communication, building strong cross-departmental relations, resolving operational issues, and driving improvements through clear and effective communication channels.
