Tyler S. Sexton is a seasoned technology executive and enterprise delivery leader whose career has been defined by his ability to transform complex organizations into highly efficient, scalable, and outcome-driven enterprises. With more than 14 years of professional experience, Tyler has established himself as a trusted partner to C-suite leaders, guiding organizations through large-scale digital transformation initiatives while aligning technology strategy with measurable business outcomes. His leadership is grounded in a commitment to clarity, accountability, and sustainable growth, making him a valuable voice in both executive and boardroom settings.
Over the course of his career, Tyler has developed a reputation for leading high-performing, globally distributed teams across a wide range of industries, including financial services, transportation, and hospitality. His expertise lies at the intersection of technology delivery and client success, where he has consistently driven operational excellence while strengthening long-term client relationships. Whether managing multi-million-dollar portfolios or overseeing enterprise-wide Agile transformations, Tyler brings a disciplined yet adaptable approach to every engagement.
Currently serving as Vice President of Customer Success at N-iX, Tyler provides executive leadership across North America for a portfolio of high-value enterprise accounts. In this role, he partners directly with senior stakeholders to ensure successful delivery outcomes while identifying opportunities for strategic growth and expansion. He is responsible for managing complex client relationships, leading quarterly business reviews, and serving as the final escalation point for critical challenges—demonstrating both his operational command and his ability to navigate high-stakes environments with confidence.
Prior to his current role, Tyler served as Director of Client Success at N-iX, where he led a flagship $32 million engagement involving a global team of over 160 professionals. This engagement represented a pivotal moment in the company’s expansion into new markets, and Tyler’s leadership was instrumental in establishing a repeatable, scalable delivery model. He successfully modernized a client’s technology ecosystem to support IPO readiness, directly contributing to increased enterprise valuation and long-term strategic alignment.
Tyler’s ability to design and implement structured governance frameworks has been a hallmark of his career. By introducing Scaled Agile practices and distributed Program Increment (PI) Planning, he significantly improved delivery predictability—from minimal baseline performance to over 80% commitment completion. His focus on building strong leadership teams and fostering cross-functional collaboration has consistently resulted in high levels of client satisfaction and organizational alignment.
Earlier in his career, Tyler held a Program Manager role at NearForm, where he managed delivery across a $25 million portfolio spanning both public and private sector clients. In this capacity, he demonstrated his ability to stabilize complex programs, recover underperforming initiatives, and drive measurable improvements in team velocity and stakeholder alignment. His work on multi-vendor government modernization efforts and enterprise software implementations further solidified his reputation as a results-oriented leader.
Tyler also served as Agile Delivery Director at Cognizant Softvision, where he led large-scale engagements across global enterprise clients, including Ernst & Young, Deloitte, and Toyota. Managing teams of over 200 consultants across seven countries, he reengineered Agile delivery processes to dramatically improve predictability and execution. His leadership increased sprint commitment success from 28% to 98%, a testament to his ability to implement structured, data-driven methodologies in complex environments.
His tenure as an Agile Coach at Bank of America marked another significant chapter in his professional journey. There, Tyler coached more than 120 teams through enterprise Agile transformation initiatives and led Program Increment planning for over 2,000 employees. By introducing standardized frameworks and metrics, he enhanced visibility into time, cost, and resource utilization, enabling leadership to make more informed, data-driven decisions.
Beyond his corporate achievements, Tyler is actively engaged in advisory work as a member of the College of Business Advisory Board at Western Carolina University. In this role, he contributes strategic insights and guidance to support the development of future business leaders. His passion for mentorship and organizational development reflects his broader commitment to giving back and shaping the next generation of professionals.
Tyler’s global experience further distinguishes his profile, with leadership exposure across Ireland, broader Europe, Ukraine, and Poland. He has successfully navigated offshore, nearshore, and onshore delivery models, building cohesive teams that operate effectively across cultural and geographic boundaries. This international perspective enhances his ability to advise organizations operating in increasingly interconnected markets.
A former Minor League Baseball pitcher with the Baltimore Orioles organization, Tyler brings the same discipline, resilience, and team-oriented mindset from his athletic career into his professional life. Outside of work, he is a dedicated family man and sports enthusiast, values that ground his leadership approach and reinforce his commitment to integrity, balance, and long-term success.
Tyler is driven by a desire to contribute meaningfully at the board level, where he can apply his diverse experience in technology delivery, client success, and organizational transformation. His ability to bridge strategy and execution, combined with his strong interpersonal skills, positions him as a compelling candidate for organizations seeking thoughtful, forward-looking leadership.
In every role he undertakes, Tyler remains focused on building resilient organizations that leverage technology as a catalyst for innovation and growth. His leadership continues to shape how enterprises approach delivery, governance, and client engagement in an increasingly complex and dynamic business environment.
Character:
Tyler demonstrates integrity through consistent accountability and a results-driven mindset that prioritizes both organizational success and team well-being. He approaches leadership with humility and a strong sense of responsibility, earning trust from colleagues, clients, and stakeholders alike. His background as both an athlete and executive reinforces his resilience, discipline, and commitment to doing what is right, even in high-pressure situations.
Knowledge:
He possesses deep expertise in technology delivery, Agile frameworks, and global consulting operations, built through years of hands-on leadership in complex environments. He continuously applies his understanding of governance, portfolio management, and enterprise transformation to solve real-world business challenges. His knowledge extends beyond theory, grounded in practical execution across multi-million-dollar engagements and international teams.
Strategic:
Tyler excels at aligning technology initiatives with broader business objectives, ensuring that delivery efforts translate into measurable value and growth. He brings a forward-thinking perspective to organizational design, helping companies scale effectively while maintaining operational discipline. His ability to see both the big picture and the underlying execution details allows him to guide organizations through transformation with clarity and purpose.
Communication:
An effective communicator who bridges the gap between technical teams and executive stakeholders with clarity and precision. He fosters transparency and alignment by establishing structured communication channels and governance frameworks across organizations. His ability to articulate complex concepts in a straightforward and actionable manner makes him a trusted advisor at all levels of leadership.
