With over 13 years of distinguished experience in human resources, Kiko Liang has established herself as an innovative and results-oriented leader in talent management, organizational development, and cultural transformation. A certified SHRM professional with a Master’s degree in Human Resources Management from the University of Southern California, Kiko combines academic rigor with practical expertise to align HR strategies seamlessly with business objectives.

As the Head of People at TandemAI, Kiko plays a crucial role in fostering an inclusive and dynamic workplace culture. She has implemented key initiatives, and integrated into the HRIS platform to enhance transparency and operational efficiency. Kiko has also developed a structured onboarding process and oversees global HR operations spanning teams in Australia, Canada, and the United States. Her collaboration with the Executive Team ensures that all HR initiatives align closely with TandemAI’s vision, mission, and strategic goals.

Kiko’s career is defined by her extensive global HR expertise in different countries. She is highly skilled in succession planning, talent assessment, and coaching C-suite executives to elevate leadership capabilities and drive strategic organizational objectives.

Prior to her role at TandemAI, Kiko served as Head of Human Resources at CAIPA MSO, LLC, where her leadership earned the organization significant accolades, including recognition as a Fortune Best Workplace in New York and Healthcare awards. At CAIPA MSO, she introduced the company’s first formal performance review process, led digital transformation initiatives, and implemented innovative recognition programs to enhance employee morale and productivity. Kiko’s contributions also included streamlining manual processes, optimizing benefits administration, and developing robust compliance programs.

Kiko’s tenure at Northwell Health showcased her ability to manage complex HR operations for over 700 employees. She spearheaded engagement strategies, talent development, and compliance initiatives, achieving a remarkable 99.7% audit readiness rate. Her strategic oversight of compensation planning and event management for over 5,500 employees underscores her multifaceted HR expertise.

Earlier in her career, Kiko honed her skills in recruitment and retention at Access Nursing Services, Inc., where she sourced top-tier professionals for renowned hospitals, including NYU, Mount Sinai,  New York Presbyterian and Hospital for Special Surgery. Her efforts in optimizing onboarding processes significantly reduced the time-to-fill rate while maintaining high retention and compliance standards, demonstrating her commitment to operational excellence.

Kiko’s contributions extend beyond the workplace. As an Advisory Board Member at Ithaca College, she collaborates with academic leaders to develop real-world case studies and align curricula with industry demands, ensuring graduates are prepared to thrive in the workforce.

Fluent in Mandarin and Cantonese, Kiko is a powerful bridge in cross-cultural environments, fostering collaboration and inclusion across diverse teams. Her communication skills, combined with her empathetic and strategic approach, make her a trusted advisor and effective leader.

Outside of her professional achievements, Kiko is an award-winning self-published author of a children’s book, reflecting her creative and compassionate nature. 

Kiko Liang’s commitment to cultivating positive workplace cultures, driving digital transformation, and empowering leadership continues to set benchmarks for excellence in the HR field. Her ability to integrate innovative thinking with evidence-based strategies positions her as an industry leader and a role model for future HR professionals.

Character:
Kiko Liang is a compassionate and empathetic leader who prioritizes creating inclusive, positive workplace cultures. Her integrity and dedication to fostering trust have earned her the respect and admiration of colleagues, executives, and team members alike.

Knowledge:
With a master’s degree in Human Resources Management and extensive global HR experience, Kiko brings a wealth of expertise to talent management, succession planning, and organizational transformation. Her evidence-based and data-driven methodologies ensure impactful and sustainable outcomes for businesses.

Strategic:
Kiko excels at aligning HR initiatives with organizational goals, driving measurable successes such as improved operational efficiencies and award-winning workplace cultures. Her strategic vision has consistently elevated organizational profiles, earning recognition for excellence in both healthcare and corporate sectors.

Communication:
Fluent in Mandarin and Cantonese, Kiko bridges cultural and organizational gaps with ease, fostering collaboration across diverse teams. Her ability to communicate complex ideas clearly and effectively enables her to guide leadership through critical decisions and challenges with confidence.