“My goal is to help and bring about change in the healthcare system to better help the people and make a greater impact.”
China Charles is a distinguished leader whose journey through the spheres of Human Resources, Payroll Management, and Healthcare Administration tells the story of resilience, growth, and unwavering dedication to creating meaningful change. With over eight years of professional experience, China has become a vital figure in bridging the often-disconnected elements of compliance, operations, and human capital, particularly in healthcare and global industries. From her earliest days in administrative and staffing roles to her current work as a Consultant supporting international payroll operations, China has cultivated a career built on precision, empathy, and vision.
Born with a natural inclination for leadership, China’s professional ethos has always been anchored in empowering others and streamlining complex organizational systems. Her foundational years in healthcare facilities like Medford Rehab and Chestnut Woods introduced her to the intricacies of workforce management, employee relations, and the sensitive nature of care-based operations. These early experiences sparked her passion for HR systems and revealed her gift for navigating high-pressure environments with strategic foresight and a people-first mindset.
As she progressed into senior roles, including her work at Next Step Healthcare and Millipore Corporation, China began shaping onboarding strategies, spearheading HR policy education, and managing intricate scheduling needs for hundreds of employees. Her role expanded from being a problem solver to becoming a transformative force within organizations. Her ability to effectively onboard, train, and retain healthcare professionals while ensuring regulatory compliance showcased her commitment to excellence and her depth of knowledge in healthcare HR practices.
Her pivotal leap came during her time at Abt Global Inc, where she stepped into the role of Payroll Specialist II and HR Business Partner. Here, she gained mastery in managing multi-million-dollar payroll reconciliation projects and became instrumental in linking HR processes to organizational goals. She worked closely with promotions, performance evaluations, and workforce analytics—delivering monthly dashboards and audits that helped leadership teams make informed decisions. Her success in this high-impact role led to multiple performance-based awards and solidified her as a trusted strategic partner.
More recently, China has served as a Consultant for JVT Advisors at Moderna Services Inc., where she supported payroll operations across the United States, Canada, and Australia. In this capacity, she contributed to international payroll processing, vendor coordination, and compliance oversight. Her role required handling sensitive financial data, managing audits, and helping to streamline cross-functional payroll initiatives. China’s work as a consultant has underscored her ability to lead process improvement efforts while maintaining global operational integrity.
Her educational background is as robust as her professional portfolio. China holds an MBA in Healthcare Management and a Bachelor of Science in Healthcare Management from MCPHS University. Currently, she is further expanding her clinical perspective with an Associate Degree in Nursing from Laboure College. Her academic journey reflects a lifelong commitment to learning and a desire to bring a comprehensive understanding of healthcare from both operational and patient-centered lenses.
Beyond her credentials, China’s influence extends internationally. She has collaborated with teams and vendors across the UK, Canada, Africa, and Australia, giving her a well-rounded global perspective. Fluent in both English and French, she leverages her linguistic and cultural fluency to build bridges, foster inclusion, and contribute to diverse, dynamic work environments. Her global insight positions her as an invaluable asset to companies aiming to scale across borders while maintaining integrity in their HR and payroll practices.
A proud member of SHRM and NHLabornet, China remains active in professional communities that champion ethical leadership and innovation in HR. She has also led internal HR training presentations and enjoys public speaking—especially when it involves mentoring new talent or driving employee engagement initiatives. Her peers consistently recognize her for her collaborative spirit, her clarity in communication, and her unshakable commitment to excellence.
At her core, China is guided by personal values rooted in discipline, empathy, and lifelong curiosity. When she isn’t driving strategy or resolving complex compliance matters, she channels her creativity through crocheting, music, and travel. These passions not only recharge her spirit but also reflect the dynamic balance she brings to her leadership style: structured, yet imaginative; analytical, yet emotionally intelligent.
As China continues to advance her career, her aspirations remain focused on making a measurable difference. She is seeking opportunities to serve on boards where she can drive transformation in healthcare systems, elevate workforce experiences, and influence business strategy at the highest levels. Her journey is far from over—it’s evolving, inspiring, and paving the way for future leaders who believe in impact-driven growth.
Character:
China is grounded in integrity and driven by a mission to create positive change in every organization she joins. Her sense of purpose and deep empathy make her a trusted advisor and dependable leader.
Knowledge:
Her extensive experience across HR, payroll, and healthcare administration gives her a uniquely comprehensive skill set. She combines academic rigor with real-world application to solve challenges with precision.
Strategic:
China has an exceptional ability to link HR functions to broader business goals. Whether through data analytics or global compliance management, she leads with foresight and a process-oriented mindset.
Communication:
China excels in presenting complex information clearly and confidently, whether to executives, teams, or external stakeholders. Her multilingual ability and approachable style make her an effective collaborator across cultures.
