“Inspiring others to be themselves and communicate with purpose so that they can live life to the fullest.”
Allison Paley is a visionary operations executive with over 15 years of cross-sector experience spanning technology, media, advertising, and strategic consulting. Known for her calm command of complex systems and collaborative, data-driven approach, Allison has built a career turning organizational chaos into streamlined, growth-oriented operations. Her specialty lies in translating business vision into operational structure, empowering executives, aligning teams, and elevating customer experiences to drive measurable impact across the enterprise.
Currently serving as Fractional COO at Focus Foundry, Allison has swiftly distinguished herself as a catalyst for growth and efficiency. She has implemented operational best practices and identified opportunities for greater efficiency, helped CEOs reclaim more than 10 hours per week—time redirected toward scaling the business. Her sharp insight into ideal customer profiling and go-to-market refinement have directly improved close rates and sales performance, reinforcing her reputation as a strategic partner, not just a tactician.
Previously, as Head of Customer Operations at HumanQ, Allison led a transformative era marked by 100% customer satisfaction, 90% retention, and an NPS score of 90. She played a pivotal role in expanding HumanQ’s total addressable market by $33 million through strategic new product launches and end-to-end go-to-market execution. Her work on sales enablement, including a new pricing model that unlocked $1 million in revenue, underscored her instinct for market alignment and operational clarity. From redesigning websites to rolling out advanced analytics dashboards, Allison doesn’t just improve systems, she reimagines them for scale.
At Xandr, an AT&T company, Allison’s tenure as Director of Strategy was equally impactful. She drove global growth through strategic partnerships across EMEA, APAC, and LatAm, generating $500 million in new revenue. Her ability to identify and activate $400 million in cross-business unit opportunities illustrates the high-level influence she commands in growth strategy, especially in evolving digital markets like gaming and out-of-home advertising.
Earlier in her career, Allison sharpened her analytical and transformation skills as a Manager at Deloitte Consulting. There, she led post-merger organizational redesigns and technology transformations that realized hundreds of millions in synergies and revenue. She built bridges between siloed data systems, unlocking powerful customer insights and reducing churn for major media clients. Even before entering consulting, Allison’s acumen was evident at General Electric, where she managed complex real estate investment portfolios and contributed to the successful syndication of $3 billion in commercial transactions.
Allison holds an MBA from the Wharton School at the University of Pennsylvania and a Bachelor of Arts in Mandarin, magna cum laude, from Washington University in St. Louis. She brings not only sharp intellect and business rigor but also an uncommon ability to connect across cultures, functions, and organizational levels. Whether mentoring cross-functional teams or engaging C-level stakeholders, Allison is admired for her empathy, precision, and strategic vision.
With a toolkit spanning stakeholder engagement, operational optimization, customer success, and international growth strategy, Allison Paley is the operations leader companies turn to when they’re ready to scale intelligently and sustainably. Her career reflects a rare blend of analytical firepower and relational fluency—qualities that continue to make her an indispensable partner in today’s fast-moving business landscape.
Character
Allison Paley exemplifies integrity, adaptability, and empathy, consistently demonstrating a calm yet decisive leadership style that earns trust across all organizational levels. Her commitment to fostering authentic relationships and her ability to lead through change make her a steady force in dynamic environments.
Knowledge
With over 15 years of experience in operations, strategy, and customer success across tech, media, advertising, and consulting, Allison brings a deep well of expertise informed by both frontline execution and high-level strategic planning. Her academic foundation from Wharton and fluency in Mandarin further reflect her intellectual versatility and global perspective.
Strategic
Allison is a transformational thinker who identifies growth opportunities, aligns cross-functional teams, and scales operations with precision to unlock multimillion-dollar revenue gains. She applies data-driven insights and operational frameworks to turn complexity into clarity, driving sustainable business performance.
Communication
A relationship-driven communicator, Allison excels in translating vision into action and connecting stakeholders through clear, impactful messaging. Whether engaging C-level executives or guiding diverse teams, she fosters alignment and trust through transparency, empathy, and solution-oriented dialogue.
