Lisa Hollingshead is a seasoned commercial lending executive with extensive experience in portfolio management, credit risk assessment, and relationship development. As Vice President, Portfolio Manager II at Community West Bank, she plays a pivotal role in managing loan portfolios, ensuring compliance, and fostering client relationships to support business growth. With a strong background in SBA, USDA, and EDA loan programs, Lisa combines financial expertise with a strategic approach to risk management and business development. Her commitment to customer service, teamwork, and operational excellence has made her a trusted leader in the financial industry.

AI: Transforming Challenges into Opportunities for U.S. Banks The U.S. banking sector faces mounting pressures: escalating fraud, rising customer expectations, inefficiencies, and stricter regulations. But there’s a game-changer—Artificial Intelligence (AI). By harnessing AI’s ability to analyze data, detect patterns, and automate workflows, banks can turn obstacles into competitive strengths. Fraud Prevention: AI detects anomalies in real-time, adapting to evolving threats and safeguarding customer trust. Customer Experience: AI-powered tools offer personalized, 24/7 service, enhancing satisfaction and loyalty. Credit Risk Assessment: Smarter, data-driven lending decisions reduce defaults and expand financial inclusion. Regulatory Compliance: Real-time monitoring transforms compliance from a burden into a strategic advantage. Operational Efficiencies: AI-driven automation cuts costs and accelerates processes like loan approvals. For banking leaders, adopting AI isn’t just about survival—it’s about thriving in an industry poised for transformation. Those who act now will lead tomorrow’s financial landscape.