I have started more than one business, and every single time it has felt like the first time. That surprised me the first few times it happened. I assumed experience would make the next launch easier. It does not make it easier. It makes you more aware of exactly which parts are hard, which is a different thing entirely.
I founded Branding Elm in 2020 to build brand strategy and identity work for companies across healthcare, technology, and education. A year later I founded Positli, an AI guided brand intelligence workspace, because I kept seeing the same gap in my own agency work: brands that launched strong and then had nobody watching them once the initial project ended. Two very different businesses, built for two very different reasons, but the process of getting each one off the ground taught me the same lessons over and over.
The Idea Is Never the Hard Part
People assume the hardest part of starting a business is having the idea. In my experience it is almost never the idea. It is everything that comes after it: the discipline to define what the business actually is before you start building it, the willingness to say no to work that does not fit that definition, and the patience to let a brand earn recognition instead of demanding it.
When I started Branding Elm, I had a clear sense of the kind of client I wanted to serve and the kind of work I wanted to be known for. What I did not have yet was a business that reflected that clearly to the outside world. That gap between what you know you are and what the market currently sees you as is the real starting line for any founder.
Start with Who the Brand Is For, Not What It Looks Like
The biggest mistake I see founders make, and one I have made myself, is starting with visuals. A logo, a color palette, a website. Those matter, but they are the last decisions, not the first ones. Before any of that, you need clarity on who you are actually building for and what problem you solve that nobody else solves the same way.
With Positli, that meant sitting with a genuinely uncomfortable question before writing a single line of product direction: why do brand strategies stop working after they launch? The answer, that most brands are treated as a finished deliverable instead of an ongoing practice, became the foundation for everything that came after it, including the name, the visual identity, and the product itself.
Build the Identity to Match the Business You Are Becoming
Once you know who you are for and what you solve, brand identity becomes a translation exercise rather than a guessing game. Messaging, visuals, tone, all of it should be built to communicate the specific value you defined in step one. I have watched founders skip this and jump straight to “make it look professional,” and the result is always a brand that looks fine and says nothing.
A strong brand identity should be able to answer three questions clearly, for anyone encountering it for the first time: what do you do, who is it for, and why should they trust you over the alternative. If your brand cannot answer those three things at a glance, the identity is not finished yet, no matter how polished it looks.
Launch Before It Feels Ready
Every business I have started has launched before I felt fully ready. That is not a flaw in the process. That is the process. You learn more from the first real client, the first real user, and the first real piece of feedback than you learn from another month of internal planning. Branding Elm improved because real client engagements told me what actually mattered to businesses. Positli improved because real founders and marketers used it and told me what they needed that I had not built yet.
Advice for Anyone Starting From Scratch
If you are building a brand right now, my advice is simple. Get specific about who you serve before you touch a single visual element. Build your identity to answer real questions, not to look impressive in isolation. And treat your first version as a starting point, not a final product, because it never is. The founders who succeed are not the ones who get it right immediately. They are the ones who keep refining, keep listening, and never let their brand sit still for too long.

