Stephen Lapitka: Empowering Teams Through Clarity, Calm, and Precision

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“Normalizing Being Normal at Work.”

Stephen Lapitka is an accomplished executive with a stellar track record across almost 20 years.  His primary focus has been on developing & executing sales strategies and leading high-caliber sales and revenue operations teams. With a career marked by consistent overachievement, Stephen has demonstrated exceptional proficiency in the realms of sales systems management, incentive planning, and business development strategies. His acumen in data analysis and forecasting, along with client-facing experience, has been pivotal in shaping the strategic direction of the companies he has served.

At Dash.fi, Stephen served as the Head of Revenue Operations, where he leveraged his extensive experience to drive payment automation solutions and spearhead B2B business development efforts.  Prior to this role, Stephen played a critical role at Loop as their Head of Revenue Operations, further solidifying his expertise in revenue optimization and operational leadership.

Stephen’s 10 year tenure at American Express stands as a testament to his leadership prowess. As Director of Regional Sales Performance for the Northeast Region’s Global Commercial Services Sales division targeting SMEs, he oversaw an organization that drove approximately $3 billion in annual customer spend acquisition. His strategic oversight not only enhanced individual contributor throughput but also showcased his ability to manage teams effectively during staffing shortages.

His previous roles at American Express include Manager Business Development, where Stephen’s keen eye for new business opportunities resulted in significant bottom-line value creation for customers. His exceptional performance was evidenced by consistently exceeding sales quotas year after year. 

As Director of Business Planning for Global Corporate Payments, Stephen operated in a chief of staff capacity for a team of 600 FTEs and managed strategic projects that enhanced sales efficiency.  

Stephen’s consultancy experience at FTI Consulting and Kline & Company equipped him with a deep understanding of financial modeling and business valuation—skills that he has adeptly applied throughout his career. 

At Avon, as an Analyst for Global Sales Strategy, he was instrumental in implementing strategies that significantly improved productivity and performance tracking.

Stephen holds a Master’s degree in Engineering Management with a concentration in Pharmaceutical Manufacturing Practices from Stevens Institute of Technology. His educational background underpins his analytical approach to complex business challenges.

In summary, Stephen Lapitka is an exemplary leader whose impact on revenue operations and sales strategy has driven growth and success across multiple industries. His technical proficiency with tools like Hubspot and Apollo complements his strategic mindset, making him an invaluable asset to any organization aiming for transformative growth.

Character:

Steve’s character is grounded in authenticity, humility, and a belief that teams thrive when leaders show up as their real selves. He consistently demonstrates integrity in his decision-making and ensures that people feel valued throughout periods of change. His approachable nature enables him to build trust quickly, making him a stabilizing presence in every organization he supports.

Knowledge:

His expertise spans sales strategy, revenue operations, data analysis, incentive planning, CRM architecture, and process design, supported by years of experience across large enterprises and high-growth startups. Steve’s ability to absorb complex information and translate it into clear actions makes him a sought-after advisor. He continually deepens his understanding of emerging technologies and GTM methodologies, ensuring he stays ahead of industry evolution.

Strategic:

Steve approaches business challenges with a structured, systems-driven mindset that aligns organizational goals with actionable pathways to execution. He excels at identifying root causes, designing scalable solutions, and leading teams through transformation with precision and clarity. His strategic vision consistently elevates revenue performance, operational efficiency, and cross-functional cohesion.

Communication:

Known for his clarity and calm demeanor, Steve communicates in a way that eliminates confusion and builds alignment across stakeholders at all levels. He translates complex concepts into understandable narratives that empower teams to act with confidence. His communication style reinforces trust, accelerates adoption of new processes, and strengthens organizational culture.

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Kacey Card
Kacey Cardhttps://boardsi.com
Kacey Card is an accomplished editor at Leadafi, bringing a keen eye for detail and a passion for storytelling to the team. He holds a Bachelor of Arts in Communication and Media Studies from the University of Hawaii at Manoa, where he graduated with a 3.8 GPA. Kacey has honed his skills in content creation, editing, and digital media, ensuring that every piece of content meets the highest standards of quality and engagement. At Leadafi, he is dedicated to crafting compelling narratives that resonate with readers and drive the publication's mission forward. His commitment to excellence and innovative approach to editing make him an invaluable asset to the team.