“Get 1% Better.”
Patrick Fitzgerald is a growth-oriented technology executive whose career has been defined by helping organizations unlock sustainable revenue, strengthen customer relationships, and build high-performing teams that consistently exceed expectations. With more than twenty-three years of professional experience spanning software, SaaS, professional services, market intelligence, research, recruiting, and finance, Patrick has developed a reputation as a trusted leader who combines strategic thinking with operational excellence. Throughout his career, he has remained focused on one central principle: continuous improvement. Guided by his personal motto, “Get 1% Better,” Patrick has built a leadership philosophy centered on steady progress, accountability, and long-term value creation.
What has consistently energized Patrick throughout his professional journey is the opportunity to help clients navigate change. In an increasingly disruptive business environment, he has spent much of his career partnering with organizations as they adapt to evolving technologies, changing market dynamics, and new growth opportunities. He believes that the strongest business relationships are built when leaders become trusted extensions of their clients’ teams, aligning their success with the success of those they serve. This philosophy has become a hallmark of his leadership style and has contributed significantly to his sustained success across multiple organizations.
Currently serving as Regional Vice President of Enterprise Retention and Growth at ZoomInfo, Patrick leads strategic initiatives focused on customer retention, revenue expansion, and long-term client success. In this role, he works closely with enterprise clients and internal leadership teams to identify growth opportunities, maximize customer value, and strengthen relationships across large and complex organizations. His leadership directly influences the company’s ability to retain key customers while driving incremental growth within existing accounts. His work reflects a deep understanding of customer engagement, strategic account management, and scalable growth strategies.
Patrick’s journey with ZoomInfo represents one of the most significant chapters of his professional career. During nearly nine years with the organization, he has held multiple leadership positions that have steadily expanded in scope and responsibility. Beginning as a Senior Account Manager, he quickly established himself as a trusted advisor to clients and an effective leader within the organization. He later advanced to Enterprise Sales Manager, where he led a team responsible for approximately $50 million in revenue while focusing on account retention and expansion within the enterprise segment. His success in this role demonstrated his ability to manage complex revenue streams while developing teams capable of delivering exceptional customer outcomes.
His progression continued when he was selected to lead ZoomInfo’s International Retention and Growth team. In this role, Patrick oversaw initiatives supporting the company’s European customer base, providing him with valuable international leadership experience and exposure to diverse business cultures across Western Europe. Managing growth and retention strategies on an international scale strengthened his understanding of global business dynamics and reinforced his ability to lead across geographic boundaries. The experience further enhanced his strategic perspective and broadened the expertise he brings to leadership and advisory positions.
Before joining ZoomInfo, Patrick served as Director of Strategic Accounts at 451 Research, a highly respected information technology research and advisory firm. There, he worked with senior executives and decision-makers across the technology sector, helping them leverage research and market intelligence to make informed business decisions. His ability to connect business challenges with actionable insights allowed him to develop trusted relationships with clients while strengthening his expertise in technology trends, competitive analysis, and strategic planning.
Earlier in his career, Patrick spent more than eight years at Forrester Research, one of the world’s leading research and advisory organizations. As an Account Manager within the firm’s Premier Accounts division, he was responsible for serving some of the company’s largest and most sophisticated clients. Working alongside global account teams, Patrick developed strategies that expanded client relationships and increased engagement across entire organizations. By leveraging Forrester’s portfolio of research, consulting, data, and executive networking resources, he helped clients address complex business challenges while driving measurable value. His performance consistently exceeded expectations, earning him multiple President’s Club recognitions and establishing a strong track record of sales excellence.
Patrick’s early professional experiences provided a broad business foundation that continues to influence his leadership perspective today. As an Account Executive Recruiter with Venturi Career Partners, he gained firsthand experience identifying top talent, understanding organizational needs, and facilitating successful hiring decisions. Prior to that, he worked as an Account Executive for Direct Capital Corporation, where he helped business owners evaluate and secure financing solutions that supported growth and operational success. These early roles cultivated his appreciation for talent development, relationship management, and financial decision-making—skills that have remained valuable throughout his executive career.
One of Patrick’s greatest strengths is his ability to develop and lead high-performing teams. Throughout his career, he has demonstrated a unique capacity to build cultures focused on accountability, collaboration, and continuous improvement. He understands that organizational success is ultimately driven by people and that exceptional leaders must invest in developing talent at every level. Whether leading sales organizations, customer retention teams, or strategic growth initiatives, Patrick consistently creates environments where individuals are empowered to perform at their highest levels while remaining aligned with broader organizational objectives.
Patrick’s expertise spans a wide range of disciplines critical to modern business success. He possesses deep knowledge of growth and retention strategies, sales leadership, customer success, account management, go-to-market execution, business development, and strategic planning. His experience within SaaS and technology-driven organizations has given him valuable insight into recurring revenue models, customer lifecycle management, and scalable growth frameworks. These capabilities make him particularly well-suited to support organizations seeking guidance on revenue acceleration, operational effectiveness, and long-term value creation.
Beyond his professional accomplishments, Patrick remains deeply committed to personal growth and lifelong learning. He earned a Bachelor of Science degree in Kinesiology from the University of New Hampshire, where he developed the discipline and work ethic that continue to guide his career. Outside of work, he is an enthusiastic skier who enjoys exploring new mountains and challenging himself to experience a different North American peak each year. His passion for skiing reflects the same curiosity, determination, and pursuit of improvement that define his professional life.
Today, Patrick is actively pursuing board service opportunities because he is passionate about contributing at the strategic level and helping organizations navigate growth challenges. He is particularly interested in supporting software and professional services companies, though his experience and expertise are applicable across organizations of varying sizes and stages of development. Patrick believes that effective boards play a critical role in guiding organizations through periods of growth, transformation, and opportunity. Drawing upon more than two decades of leadership experience, he seeks to provide thoughtful counsel, practical insight, and a collaborative approach that helps companies achieve their long-term objectives while creating lasting stakeholder value.
Character:
Patrick demonstrates integrity through his commitment to client success and his belief in building long-term relationships based on trust and accountability. He consistently leads with humility while maintaining high standards for performance and professionalism. His personal philosophy of continuous improvement reflects a disciplined and values-driven approach to leadership and life.
Knowledge:
He possesses extensive expertise in SaaS, software, customer retention, sales leadership, and growth strategy developed over more than two decades of professional experience. His leadership roles across domestic and international markets have provided him with a broad understanding of organizational growth and market dynamics. He combines practical operational knowledge with strategic business insight to help organizations achieve sustainable success.
Strategic:
Patrick has repeatedly demonstrated the ability to identify growth opportunities, develop scalable strategies, and execute initiatives that drive measurable business results. He understands how to align customer success, revenue generation, and organizational objectives into cohesive growth plans. His experience supporting organizations at various stages of maturity enables him to provide balanced and forward-thinking strategic guidance.
Communication:
Exceling at building relationships across all levels of an organization and communicating complex ideas in a clear and actionable manner. His success with enterprise clients and executive stakeholders reflects his ability to establish credibility and foster collaboration. He is a thoughtful listener and an effective communicator who helps teams align around shared goals and successful outcomes.
