Jonathan Berg is a product and technology executive known for transforming complex ideas into practical, scalable solutions that accelerate organizational growth. With more than two decades of leadership across SaaS, EdTech, fintech, and enterprise digital transformation, he has built a career at the intersection of strategy, systems thinking, and human-centered design. His work is defined by a consistent ability to bring structure to ambiguity, aligning diverse teams, modernizing platforms, and guiding organizations toward measurable outcomes that endure.
Jonathan’s career expanded significantly during his time at American Express, where he led large-scale digital servicing initiatives across global markets. Managing multimillion-dollar investments and platforms serving over 11 million monthly visits, he helped pioneer innovations in user experience and self-service capabilities. His work on Interactive Card Activity brought personal financial management into a more intuitive and interactive digital format, improving customer satisfaction and reducing operational costs. Through these efforts, he became known for orchestrating complex, multi-year transformations while keeping teams aligned, motivated, and focused on customer impact.
After leaving the financial services sector, Jonathan transitioned into the high-growth world of digital learning and consumer technology. At Snupps, he directed product development across web and mobile platforms, launching a consumer product suite in just four months. This period sharpened his ability to balance quality, speed, and market readiness, reinforcing his commitment to data-informed decision-making and cross-functional collaboration. At Schoology, he extended this leadership into the EdTech space, guiding strategy for learning experiences used by millions of students and educators. His work on portfolios and usability improvements demonstrated his belief that technology should empower people—not overwhelm them.
Jonathan later joined Aetion, a healthcare analytics company shaping how real-world data informs treatments and regulatory decisions. As VP of Product, he led a multidisciplinary team through improvements in automation, analytics, and user experience that reduced complexity and improved decision-making for life sciences organizations. His ability to translate highly technical workflows into intuitive, accessible solutions strengthened Aetion’s position as a trusted partner in a rapidly evolving industry. Throughout this role, he demonstrated a rare combination of product depth, analytical rigor, and an instinct for designing systems that scale.
In 2019, Jonathan joined Herrmann, a global leader in thinking diversity and organizational performance. Over six years, he guided Herrmann’s evolution from paper-based assessments to a unified SaaS platform powered by modern architecture, AI capabilities, and virtualized learning experiences. He led product, engineering, content, and customer support functions while introducing agile operating rhythms, weekly releases, a product operations foundation, and a cross-functional squad model. The results were transformative: a 30% increase in engagement, improved enterprise retention, and the introduction of features like SSO, analytics, self paced learning, a Microsoft Teams app, accessibility compliance, and Whole Brain AI. His leadership not only modernized the product but also reshaped how the company collaborated, learned, and executed.
Alongside his executive career, Jonathan launched Berg Product Advisory, a practice dedicated to helping SaaS and mission-driven organizations turn strategy into measurable results. He partners with founders, CEOs, and cross-functional teams to clarify vision, accelerate product-market fit, and strengthen collaboration across technology and commercial functions. Drawing on Whole Brain Thinking®, systems thinking, and decades of hands-on product leadership, he brings a calm, structured, and grounded presence to organizations navigating rapid growth or strategic transformation. His work emphasizes alignment, focus, and practical execution—qualities that set him apart as both an advisor and operator.
Jonathan’s professional journey is complemented by his commitment to developing others. As a mentor with The Product Group, NYU Berkley Center for Entrepreneurship and Innovation, and an advisor to entrepreneurs, he helps emerging leaders build confidence, improve decision-making, and develop product instincts that scale. His service as an officer and board member of his local synagogue, as well as his work coaching high school athletics, reflect a deep belief in community, mentorship, and nurturing future leaders. These values infuse every aspect of his professional approach: intentional collaboration, thoughtful communication, and a genuine desire to help teams do their best work.
From the earliest stages of his career, Jonathan has been energized by the challenge of converting possibility into reality. After studying Computer Science at Brown University and earning an MBA from NYU’s Stern School of Business, he entered the world of technology and consulting, where he learned to navigate complexity with both technical rigor and strategic clarity. His early roles at Cambridge Technology Partners, Adoria, and Neopost equipped him with foundational experience in software development, systems integration, cross-border team leadership, and the fast-paced decision-making required in startup environments. These formative years instilled in him a disciplined, solutions-oriented mindset that would become a hallmark of his leadership style.
Beyond his professional roles, Jonathan’s global experience—spanning France, the United Kingdom, and the United States—has shaped his inclusive leadership style. Fluent in French and conversant in Spanish, he brings a multicultural sensitivity to his interactions with global teams and customers. He is equally comfortable in early-stage environments and enterprise-scale organizations, navigating both with humility, curiosity, and a steadfast commitment to operational excellence.
Today, Jonathan continues to support organizations seeking clarity, momentum, and meaningful outcomes. Whether guiding a product strategy, shaping an operating model, or helping leaders align around a shared purpose, he remains driven by the same motivation that shaped his early career: bringing ideas to life in ways that help people think better, work better, and grow. His blend of experience, empathy, and structured problem solving has made him a trusted partner to executives, teams, and innovators across industries.
Character:
Jonathan approaches leadership with humility, integrity, and a commitment to doing what is right for the organization and its people. He consistently demonstrates empathy, fairness, and a dedication to developing talent at every stage of the journey. His character is reflected not only in the teams he builds but in the trust he earns from colleagues, executives, and customers alike.
Knowledge:
With more than 20 years of cross-industry experience, Jonathan brings deep expertise in SaaS, product strategy, digital transformation, and organizational design. He applies Whole Brain Thinking® and systems thinking to solve problems holistically and sustainably. His decisions are grounded in data, experience, and a continuous-learning mindset that keeps him ahead of industry shifts.
Strategic:
Jonathan excels at creating clarity from ambiguity, enabling near-term execution while shaping long-term vision. He designs product systems, operating models, and collaboration structures that unlock growth and reduce friction. His strategic approach consistently turns complex technical and organizational challenges into scalable, repeatable outcomes.
Communication:
Known for translating complexity into clear, accessible narratives that align teams and influence stakeholders. He fosters collaboration by ensuring every voice is heard and every decision is understood. His communication style brings calm, confidence, and shared purpose to environments undergoing change or rapid growth.
