Douglas J. Petersen is a distinguished financial executive with over three decades of proven leadership in banking, investments, risk management, and strategic governance. Throughout his expansive career, Doug has demonstrated a deep commitment to ethical leadership, innovation, and community empowerment. Known for his thoughtful vision and ability to inspire others, he has consistently delivered exceptional value to organizations while leaving a lasting impact on the people and communities he serves.
Doug most recently served as the President and CEO of a purpose-driven $2.6 billion credit union headquartered in Littleton, Massachusetts. Under his tenure from 2011 to 2023, the credit union earned national recognition for excellence in member service, operational innovation, and community collaboration. Prior to becoming CEO, Doug served as the organization’s Chief Financial Officer, helping to guide its growth and financial strength. His leadership approach emphasized reinvestment in the organization, team development, and delivering measurable improvements to members’ financial well-being.
Before his tenure at the credit union, Doug was a principal at Merrimack Valley Professionals, a management consulting firm advising financial institutions across New England. His insights helped organizations navigate complex regulatory environments, strengthen financial controls, and implement innovative growth strategies. Earlier in his career, Doug held the role of Senior Vice President of Finance at St. Mary’s Bank in Manchester, NH — the first credit union in the United States. These foundational experiences cemented his expertise in bank management and his commitment to purpose-driven financial services.
Doug is also an accomplished board leader, having served in governance and advisory roles across a variety of industry, education, and nonprofit organizations. Notably, he was the Board Chair for the National Association of Credit Union Service Organizations (NACUSO), a key advocate for innovation in the credit union sector. His governance leadership also extended to CU Benefits, Member Gateways LLC, and Student CU Connect LLC, where he provided strategic oversight to drive sustainable growth and member value.
In the education and nonprofit space, Doug remains an active and passionate contributor. He currently serves on the Board of Trustees for Mount Wachusett Community College and previously served on its Foundation Board. He also serves on the Board of Directors for the Fitchburg/Leominster Boys & Girls Club and was Chair of the 2023 American Heart Association Heart Walk in North Central Massachusetts. His past leadership includes roles with the North Central Massachusetts Chamber of Commerce and the United Way, underscoring his dedication to social impact and regional economic development.
Doug’s educational background includes an MBA in Finance and a BS in Accountancy from Bentley University, one of the country’s top business schools. He also holds a graduate degree from the Stonier Graduate School of Banking, reflecting a commitment to lifelong learning and professional excellence. These academic credentials, combined with hands-on executive experience, have shaped Doug into a visionary strategist capable of navigating today’s evolving financial landscape.
In 2023, Doug launched Petersen Advisory, where he continues to advise financial organizations and boards, offering guidance on strategy, mergers and acquisitions, financial performance, and innovation adoption. With over 30 years of hands-on leadership and advisory experience, Doug remains a sought-after voice in boardrooms and strategic discussions throughout the financial services industry.
Doug’s leadership style is grounded in values of integrity, collaboration, and service. He has earned the trust of colleagues, regulators, and community leaders through his transparent decision-making and unwavering focus on organizational mission. He believes that strong governance begins with listening and thrives when rooted in a shared vision for progress.
Beyond his professional accomplishments, Doug is a family man who cherishes time with his wife, two children, and two grandchildren. His values of care and accountability reflect in both his personal and professional life, making him a balanced and respected leader.
Doug Petersen continues to seek opportunities where he can apply his experience to help organizations grow responsibly, improve lives, and deliver enduring impact. Whether leading complex financial operations or advising mission-driven boards, Doug brings a rare combination of strategic acumen, compassionate leadership, and a legacy of results.
Character:
Doug is a values-driven leader known for his integrity, humility, and commitment to doing what’s right for both people and organizations. His leadership is grounded in trust, purpose, and a lifelong dedication to serving the community and developing others.
Knowledge:
With deep expertise in financial management, risk oversight, and governance, Doug draws on over 30 years of experience leading complex institutions. His academic background in finance and banking complements his practical ability to navigate evolving regulatory and industry landscapes.
Strategic:
Doug is a forward-thinking executive who has successfully led organizations through major growth, transformation, and innovation. He excels at aligning vision with action, anticipating market trends, and making data-informed decisions for long-term success.
Communication:
Doug communicates complex financial and strategic concepts with clarity, tailoring his message effectively across stakeholders, from boardrooms to community partners. He is a skilled listener who builds consensus, fosters transparency, and inspires action through authentic engagement.
