I'm a business and marketing strategy leader with 16 years of executive experience at the United States Postal Service, where I had the privilege of leading product innovation, marketing strategy, and operational transformation. From launching customer-focused solutions to shaping package and international strategy, I’ve worked across a broad range of teams to help modernize USPS offerings in a rapidly evolving market. With an MBA in Finance and a deep belief in collaborative leadership, I’m passionate about driving meaningful change and mentoring the next generation of leaders.

Joseph P. Raposa is a veteran operations executive with over 40 years of experience leading large-scale contact centers, technical support organizations, and enterprise-wide process improvements. Known for his strategic insight and unwavering commitment to quality, Joe has successfully guided public and private companies through complex integrations, startup expansions, and ISO certifications. His leadership style—rooted in integrity, collaboration, and innovation—has consistently driven operational excellence and inspired high-performing teams to deliver exceptional results across the healthcare, public safety, and technology sectors.