Scott K. MacArthur is a seasoned executive with over 15 years of experience in technology consulting and business transformation. With a career that spans various leadership roles in major organizations, Scott has established himself as a key driver of growth and innovation within the high-tech and consumer packaged goods sectors.
Currently, Scott serves as the Vice President of Customer Success & Delivery (West) at SAP Americas Inc., a leading Fortune 100 enterprise software company. In this role, he collaborates with top strategic customers in the Western region to spearhead adoption and consumption strategies for multiple SAP Cloud products. His responsibilities include partnering closely with customer executives to secure stakeholder buy-in and facilitating mutual deployment plans that align with strategic objectives. Scott provides regular updates to the SAP Executive Board, crucial for accurate Cloud Revenue forecasting.
Prior to his current role, Scott held the position of Vice President of Services Sales (West) at SAP, where he exceeded a $25 million bookings and revenue quota with an impressive 140% attainment. He led a high-performing team of sales executives and managed escalations within the territory to ensure seamless communication with senior leadership. His earlier roles at SAP included Director of Professional Services (West) and Delivery Executive (Southeast), where he demonstrated his ability to manage and resolve complex project delivery issues and support pre-sales activities.
Before joining SAP, Scott worked at Olin Corporation as a Senior SAP S/4 HANA Architect / Integration. He led the global implementation and harmonization of SAP systems, managed testing efforts across multiple continents, and served as an Interim Support Global Program Leader. His role was pivotal in restructuring support approaches and developing robust policies for future IT growth.
Scott’s career also includes significant experience at Deloitte Consulting, where he served as an SAP Business Transformation Manager. His work involved leading business transformation projects for major clients, creating and managing test plans, and directing development efforts for custom solutions.
Scott earned his Master of Business Administration (MBA) from the University of Michigan’s Ross School of Business, with concentrations in Entrepreneurship, Finance, and Business Analytics. He holds a Bachelor of Science in Business Administration from Saint Louis University, focusing on Leadership and Change Management. His education is complemented by certifications in Yellow Belt Lean Six Sigma and SAP Sales and Distribution.
Fluent in English and possessing elementary proficiency in French, Scott is an effective communicator with a strategic mindset and a keen attention to detail. His professional journey reflects a consistent track record of delivering strong results, leading global teams, and driving business growth. Outside of work, Scott is passionate about running and marathons, demonstrating his commitment to personal discipline and perseverance.
Scott K. MacArthur’s extensive experience, combined with his strategic vision and leadership capabilities, make him a standout professional in the technology sector, poised to continue making impactful contributions to the industry.
Character: Scott MacArthur is a high-performing professional known for his strategic mindset and exceptional attention to detail. His integrity and dedication to achieving results reflect a strong commitment to both his team and organizational goals.
Knowledge: With over 15 years of experience, Scott brings deep expertise in technology consulting, business transformation, and SAP solutions. His educational background, including an MBA from the University of Michigan, complements his practical knowledge in driving global success.
Strategic: Scott excels in long-term strategy and go-to-market approaches, leveraging his experience to spearhead adoption and consumption strategies for major clients. His ability to align strategic objectives with practical execution drives significant growth and results.
Communication: Known for his exceptional communication skills, Scott effectively collaborates with executives and teams to ensure stakeholder alignment and successful project delivery. His experience in public speaking and client engagement further enhances his ability to articulate complex strategies and solutions.