Patrick C. Thompson is a seasoned executive with a distinguished career in information technology and telecommunications, spanning over four decades. With a strong background in strategic IT management, telecommunications infrastructure, and financial oversight, he has played a pivotal role in shaping Columbia University’s technological advancements. His expertise lies in telecommunications operations, software implementation, and cost-efficient service provisioning, making him a highly respected leader in the field.
Throughout his tenure at Columbia University, Patrick demonstrated unwavering commitment to innovation and operational efficiency. As Associate Director of Information Technology from 2003 to 2019, he was responsible for overseeing all aspects of communications and IT services recovery, ensuring the seamless deployment and maintenance of campus-wide VoIP systems, mobile technologies, and computing resources. He played a crucial role in the implementation and enhancement of billing systems, developing policies and long-term strategies to optimize IT service delivery and cost management. His leadership extended beyond technical expertise, as he served as a liaison between academic and administrative units, ensuring alignment between technological resources and institutional needs.
Prior to this role, Patrick held various leadership positions at Columbia, each with increasing responsibilities. As Manager of Telecommunications Software Design and Billing Operations from 1997 to 2003, he led efforts in telephony infrastructure management, vendor negotiations, and budgetary control. His direction was instrumental in the efficient deployment of telecommunications resources across the university. In his previous roles, including Manager of Telecommunications Billing and Administration (1989–1997) and Telecommunications Coordinator (1987–1989), he was at the forefront of developing billing systems, analyzing switch data reports for accuracy, and implementing vendor management strategies to enhance service delivery.
Patrick’s early career saw him transition from financial management to IT operations, demonstrating his versatile skill set. As Budget and Financial Analyst at Columbia’s Morningside Campus from 1985 to 1987, he was responsible for budget development, capital expenditure analysis, and vendor negotiations for IT equipment procurement. His ability to navigate financial and technological domains seamlessly set the foundation for his future leadership roles in telecommunications. Beginning his professional journey as an Office Assistant and Departmental Administrator (1979–1985), he quickly gained expertise in financial administration, purchasing, and IT asset management.
A dedicated lifelong learner, Patrick holds a Master of Public Administration from Columbia University’s School of International and Public Affairs (1995) and a Bachelor of Business Administration in Finance and Investments from Baruch College, CUNY (1986). His continuous pursuit of professional development includes specialized training in project management, IT service management (ITIL Foundation), and telecommunications systems. He has attended numerous industry seminars, further honing his expertise in wireless technology, data processing, and supervisory administration.
Patrick’s technical proficiency is extensive, covering both hardware and software domains. His hands-on experience with telecommunications systems such as Siemens ROLM 9751 and AT&T System 85, coupled with his expertise in enterprise software including Pinnacle Billing and Microsoft Office Suite, has been invaluable in optimizing IT operations at Columbia University.
Beyond his technical and managerial contributions, Patrick’s ability to foster strategic partnerships with senior administrators, faculty, and external vendors has been instrumental in streamlining operations and enhancing service delivery. His legacy is marked by his commitment to efficiency, cost-effective solutions, and technological innovation in higher education IT management.
Patrick C. Thompson’s career exemplifies a remarkable blend of technical expertise, financial acumen, and leadership in the IT and telecommunications landscape. His dedication to advancing technology-driven solutions continues to serve as an inspiration for professionals in the field.
Character: Patrick C. Thompson is a dedicated and results-driven leader, known for his commitment to operational efficiency and technological innovation in higher education.
Knowledge: With extensive expertise in IT infrastructure, telecommunications systems, and financial management, he has successfully implemented enterprise-wide solutions to enhance service delivery.
Strategic: Patrick excels in developing long-term IT strategies, optimizing cost-effective service provisioning, and fostering collaboration between academic, administrative, and vendor stakeholders.
Communication: His ability to engage with senior administrators, faculty, and technical teams ensures seamless integration of technology solutions that align with institutional goals.
