Michael (Mike) Dopf, a highly accomplished sales leader from Chadds Ford, Pennsylvania, serves as the Branch Sales Director at Canon Solutions America, where he oversees the Wilmington and Harrisburg branches. Since assuming this role in January 2018, Mike has been responsible for driving all sales operations, managing three sales managers and their respective teams. Under his leadership, the branches consistently meet and exceed their substantial annual sales quota of $20 million, positioning it as the second-largest branch operation in the United States. Mike’s exceptional expertise in P&L management, coupled with his proficiency in interviewing, hiring, training, and corrective action, has significantly reduced turnover and created a team with notable tenure.

Mike’s hands-on leadership style ensures high participation rates from his employees and sets clear expectations while holding them accountable. His direct involvement in every facet of the sales process—from pre-call investigation and needs assessment to proposal creation, closing, and post-sale support—demonstrates his commitment to both team success and customer satisfaction. Mike’s strategic focus on process improvements has led him to serve on key committees aimed at revamping the Sales Order process, Salesforce system design, and SOW process, thereby enhancing operational efficiency.

In the past three years, Mike has spearheaded a remarkable 40% growth in the mature business operation, even amid challenging market conditions. His track record of consistent overachievement is exemplified by performance metrics such as 130% in 2021, 131% in 2022, and 121% in 2023. His outstanding contributions earned him the prestigious President’s Special Award in 2023 for his role in redesigning the sales quoting, contracting, and order submission processes. He has also been a multiple-time recipient of the President’s Club award and led the top overall branch in the USA in 2019 and 2020.

Before becoming Branch Sales Director, Mike served as a Sales Manager at Canon Solutions America from January 2006 to December 2017. He managed a team of 6-9 people, driving an annual sales quota of $4.7 million. His leadership excellence and strategic vision garnered numerous accolades, including several President’s Club awards and recognition as the Top Sales Manager in the Philadelphia Region on multiple occasions. Mike’s tenure as Sales Manager also saw him selected for various internal committees, enhancing sales effectiveness and contributing to the company’s overall success.

Mike began his distinguished career at Canon Solutions America as a Sales Representative from June 2003 to January 2006. In this role, he excelled in business-to-business sales of office technology through solutions-based selling, generating new accounts, maintaining and enhancing relationships with existing customers, and ensuring post-sales satisfaction. His dedication and performance earned him the President’s Club award in 2004 and 2005, along with the Summer Trip Winner award in those years.

Mike holds a Bachelor of Arts in Criminal Justice from the University of Delaware, where he graduated Cum Laude with minors in Political Science and Sociology, and a Certificate of Business Fundamentals. He was actively involved in university life, serving as Vice President of Theta Chi Fraternity. Mike’s extensive experience, strategic acumen, and proven leadership make him an invaluable asset to Canon Solutions America, driving sales excellence and fostering sustained business growth.

Character: Mike Dopf exemplifies strong leadership and integrity, fostering team cohesion and accountability.

Knowledge: With deep expertise in sales operations, process improvements, and P&L management, Mike drives significant business growth.

Strategic: Mike effectively leads strategic initiatives, such as redesigning sales processes and expanding business operations by 40% over three years.

Communication: Mike excels in clear, direct communication, providing hands-on training, engaging in customer-facing calls, and participating in high-level committee discussions.