Laura Freedy is a transformational healthcare executive with more than 30 years of leadership experience across payer, provider, and healthcare technology organizations. With a proven track record in clinical operations, strategic partnerships, regulatory compliance, and new product development, she has consistently driven impactful change that improves health outcomes, operational efficiency, and business viability across complex healthcare ecosystems.
Currently serving as a Client Executive at HTC Global Services, Laura is responsible for delivering innovative healthcare technology solutions to payer and provider clients nationwide. Her role bridges strategic planning, clinical insight, and operational excellence, enabling organizations to leverage digital health platforms that enhance patient care, reduce friction in clinical workflows, and support regulatory compliance.
Prior to her current role, Laura served as Vice President of Transparent Network – Clinical at Optum, where she championed the integration of clinical decision support systems across providers and payers. Her work focused on eliminating unnecessary barriers to care and fostering collaboration between key stakeholders in the healthcare value chain. At UnitedHealth Group, Laura held several leadership roles over nearly 14 years, including Vice President of Strategic Community Partnerships and Central Region Compliance Officer. In these positions, she led the national development of Social Determinants of Health (SDoH) programs and built scalable compliance frameworks that aligned business goals with federal and state healthcare regulations.
Earlier in her career, Laura founded Freedy Consulting, a healthcare strategy and operations firm where she advised national and local healthcare organizations on practice development, compliance, marketing, and P&L optimization. Her entrepreneurial leadership also extended to her tenure as Vice President of Emergency Room Specialists, where she oversaw operational strategy, financial performance, and product development for an emergent care business line contracted with major insurers.
Laura’s strength lies in her ability to develop practical, results-oriented business solutions that are clinically sound, financially sustainable, and aligned with stakeholder goals. Her approach integrates strategic insight, regulatory depth, and cross-functional leadership to drive innovation and transform healthcare delivery models.
She is recognized for her expertise in Medicaid and Medicare operations, managed care models, and healthcare policy—skills endorsed by peers and colleagues at UnitedHealth Group and beyond. A strong communicator and collaborator, Laura has presented on healthcare AI and is passionate about leveraging technology to drive better outcomes and patient-centric solutions.
Laura holds a B.A. in Clinical Psychology from the University of Minnesota and a Master of Arts in Psychology from Saint Mary’s University of Minnesota. Her educational foundation has served as a guiding force in her commitment to improving healthcare systems from the inside out.
Beyond her executive career, Laura is deeply committed to service and philanthropy. She has served on the board for the Medical College of Wisconsin’s Cardiovascular board and remains active in charity initiatives, particularly those focused on community wellness and access to care. Her personal passions include physical fitness and using her leadership to support causes that improve health equity and outcomes.
Laura is now actively seeking board opportunities where she can leverage her deep expertise in healthcare operations, compliance, and innovation to support mission-driven organizations. She is driven by a desire to share her knowledge, mentor others, and help companies achieve sustainable growth while improving the lives of the patients and communities they serve.
Character: Laura is a purpose-driven leader committed to integrity, collaboration, and improving healthcare outcomes for underserved populations.
Knowledge: With over 30 years in healthcare, Laura brings deep expertise in compliance, clinical operations, Medicaid/Medicare policy, and payer-provider innovation.
Strategic: She excels at developing and executing forward-thinking strategies that align technology, regulation, and clinical best practices to drive sustainable business growth.
Communication: A skilled communicator and public speaker, Laura effectively engages cross-functional teams, executive leadership, and external partners to build consensus and foster innovation.
