Kristine “Kristi” Jones is a forward-thinking executive whose career has been defined by her ability to bridge the gap between technology, business strategy, and organizational leadership. With more than a decade of progressive leadership experience spanning healthcare, logistics, analytics, and enterprise technology, she has earned a reputation for transforming complex data into actionable intelligence that drives measurable business performance. Her unique combination of technical expertise, strategic vision, and exceptional communication skills allows her to lead organizations through digital transformation while empowering teams to embrace innovation with confidence.
Throughout her career, Kristi has demonstrated an exceptional ability to build high-performing organizations centered around data-driven decision-making. She has successfully led multidisciplinary teams consisting of business analysts, data engineers, database administrators, DevOps professionals, and project managers while fostering collaborative cultures that encourage innovation and accountability. Her leadership philosophy is rooted in empowering individuals, aligning cross-functional stakeholders, and ensuring that technology investments directly support long-term business objectives.
Most recently, Kristi served as Senior Director of Data & Analytics for Pitney Bowes Presort, where she led the organization’s enterprise data strategy and managed a multimillion dollar technology portfolio that included AWS, Snowflake, Kubernetes, Microsoft Power BI, and modern analytics infrastructure. By making operational and labor data accessible across the enterprise, she helped drive a data driven culture that increased machine efficiency by 20 percent and improved the company’s productivity metric by 800 points between 2019 and 2026. These insights enabled sites to optimize staffing, refine processes, adjust shift schedules, benchmark equipment performance across locations, and share best practices, leading to higher throughput and more informed capital investment decisions. Her work also strengthened training programs and established a standardized technician scorecard that improved consistency across the organization. Alongside these operational gains, Kristi reduced monthly Snowflake costs from approximately $60,000 to $42,000 while expanding platform adoption and lowering overall infrastructure expenses by 10 percent, demonstrating her ability to balance innovation, fiscal discipline, and measurable business results.
In addition to operational leadership, Kristi became a recognized voice within the organization for enterprise artificial intelligence strategy and governance. As a representative on the Pitney Bowes Corporate AI Committee, she helped shape practical AI adoption strategies, governance standards, and employee education initiatives designed to prepare the organization for the evolving landscape of generative AI. She also became a trusted executive presenter, delivering keynote and breakout sessions during Annual Kickoff conferences and providing ongoing presentations to executive leadership, sales organizations, and business units on analytics, AI disruption, and competitive innovation. Her ability to translate highly technical concepts into accessible business strategies has become one of her defining leadership strengths.
Prior to her executive leadership role, Kristi steadily advanced through increasingly influential positions within Pitney Bowes, including Director of Business Analytics and Senior Manager of Business Analytics & Intelligence. She played a pivotal role in shifting the organization from reactive reporting toward proactive business intelligence by establishing enterprise analytics strategies, implementing governed data warehouse architecture, and creating scalable reporting platforms serving more than 300 Power BI users. Under her leadership, analytics solutions generated documented annual savings exceeding several million dollars, including multiple enterprise reports that individually produced seven-figure financial impacts. Her work also earned Innovation of the Year recognition and Process Innovation honors for her leadership in enterprise Snowflake optimization and business intelligence modernization.
Kristi’s leadership foundation was established during her years at Sanford Health, where she combined her clinical background with advanced analytics to improve healthcare operations, governance, and enterprise reporting. As Business Intelligence Manager and previously as Clinical Informatics Specialist, she directed analytics teams supporting compliance, risk management, infrastructure, and clinical reporting while championing enterprise data governance initiatives. Her Epic certifications and clinical informatics expertise enabled her to bridge communication between clinicians, information technology professionals, and executive leadership, ensuring that data solutions addressed both operational efficiency and patient-centered outcomes.
Her professional journey is particularly distinctive because it blends healthcare experience with enterprise technology leadership. Before transitioning fully into analytics and executive management, Kristi served as both a Certified Athletic Trainer and Physical Therapist Assistant, experiences that shaped her collaborative leadership style and deep understanding of serving people through practical problem-solving. This diverse background allows her to approach organizational challenges from both analytical and human perspectives, recognizing that successful digital transformation depends as much on people as it does on technology.
Beyond her executive responsibilities, Kristi has consistently invested in developing future leaders and strengthening the broader professional community. She currently serves on the Advisory Board for the University of North Dakota’s Women in Leadership with AI-Driven Engagement Program, where she contributes practical guidance on responsible AI adoption and leadership development. Throughout her career she has also volunteered with professional associations including HIMSS, served in nonprofit leadership roles, mentored interns and emerging professionals, and managed international teams, including technology professionals based in India. These experiences have strengthened her appreciation for diverse perspectives and reinforced her commitment to inclusive leadership.
An accomplished public speaker, Kristi has been invited to present at numerous executive conferences, Data Visualization Summit events, Epic XGM Analytics Council meetings, organizational leadership forums, and enterprise sales conferences. Whether addressing executive audiences or mentoring future leaders, she consistently emphasizes the importance of storytelling with data, thoughtful governance, and strategic decision-making. She believes that analytics should not simply explain what happened, but should empower organizations to anticipate what comes next and confidently navigate change.
Kristi earned her Executive MBA from Quantic School of Business and Technology, complementing her Bachelor of Science in Athletic Training from the University of Tampa and her Physical Therapist Assistant education from Oakton College. She has further expanded her leadership capabilities through Design Thinking Practitioner and Facilitator certifications, reinforcing her ability to guide innovation through collaborative problem solving. As organizations continue to navigate digital transformation, artificial intelligence adoption, and increasingly data-centric business environments, Kristi remains committed to helping leadership teams build scalable strategies that combine technological excellence with measurable business results. Her career reflects an unwavering dedication to continuous learning, operational excellence, and creating lasting value for organizations, employees, customers, and the communities they serve.
Character:
Kristi leads with authenticity, integrity, and a genuine commitment to developing the people around her. She consistently builds trust by fostering collaborative environments where innovation, accountability, and respect thrive.
Knowledge:
Her expertise spans enterprise analytics, artificial intelligence governance, healthcare informatics, business intelligence, cloud technologies, and strategic planning. She combines deep technical understanding with strong business acumen, enabling organizations to translate complex data into informed executive decisions.
Strategic:
Kristi approaches every challenge with a long-term perspective that balances innovation, operational excellence, and financial stewardship. She excels at aligning technology investments with business priorities while building scalable frameworks that support sustainable organizational growth.
Communication:
An accomplished executive communicator who transforms sophisticated technical concepts into compelling business narratives that resonate with diverse audiences. Whether presenting to executive leadership, sales organizations, boards, or industry conferences, she inspires confidence through clarity, credibility, and thoughtful storytelling.
