Dave Hawsey is a marketing, communications, and customer experience leader with more than two decades of helping organizations tell their story, modernize their marketing operations, and build more meaningful connections with the people they serve. Known for blending strategic insight with brand storytelling, digital innovation, and customer experience design, Dave helps organizations elevate their relevance, strengthen stakeholder trust, and navigate complex periods of change.
Across healthcare, insurance, and financial services, Dave has built high-performing teams and guided major digital, CX, and brand transformations. As Vice President of Marketing & Communications at Delta Dental of Arkansas, he led initiatives that strengthened customer experience, modernized digital infrastructure, and elevated the organization’s voice on issues related to oral health access, preventive care, and health equity. His broader career includes leadership roles at Anthem (now Elevance Health), Colonial Life, and First Citizens Bank, where he helped organizations modernize digital capabilities, transform go-to-market strategies, strengthen executive communications, and develop brand platforms that resonated with diverse stakeholders.
Dave is widely recognized for his thought leadership in customer experience, digital transformation, and health communication. He has authored op-eds, contributed to the Healthcare Journal of Arkansas, built statewide media partnerships, and advised executives and policymakers on issues shaping the future of healthcare engagement. His work reflects a passion for elevating customer and community voices in organizational decision-making and for helping leaders communicate with clarity, purpose, and authenticity.
Dave also brings deep nonprofit leadership experience through eight years of service on the Board of Directors of the Thea Foundation, including three years as Board President. During his tenure, he helped expand arts programs supporting public school teachers and students, strengthen scholarship pathways for aspiring young artists, and guide the Foundation through the financial challenges of the COVID-19 pandemic without reductions in staffing or programming. He also played a key role in securing a multi-million-dollar endowment that ensures the Foundation’s long-term sustainability and future impact.
A strong advocate for innovation, creativity, and the intersection of CX, digital strategy, and brand narrative, Dave continues to help organizations clarify their messages, connect more deeply with their audiences, and lead with authenticity in a rapidly changing world.
Strategic Leadership & Enterprise Impact: Dave consistently translates complex business challenges into clear, actionable strategies that accelerate growth, strengthen competitive position, and modernize organizational capabilities, particularly in go-to-market strategy, brand positioning, customer experience, and digital innovation.
Expertise & Professional Acumen: Dave’s background in business administration, supplemented by multiple professional accreditations, reflects deep expertise in marketing, communications, digital transformation, and stakeholder engagement across complex, regulated industries.
Communication, Influence & Brand Stewardship: Dave is a trusted strategic communicator with a strong record of elevating brand equity, strengthening stakeholder trust, and advancing enterprise priorities through clear, consistent, and influential messaging across internal and external audiences.
Leadership & People Development: Dave is recognized for building high-performing, collaborative teams and developing leaders who drive innovation, operational excellence, and enterprise-level outcomes.
