Dale Miller is a highly accomplished executive leader with over 25 years of experience in banking, financial services, healthcare, consumer-directed benefits, and philanthropic efforts. His expertise spans executive leadership, customer experience, mergers and acquisitions, cultural transformation, and operational management. Throughout his career, Dale has played a pivotal role in scaling businesses, enhancing organizational performance, and driving strategic change across large multinational companies. His extensive background in cross-functional leadership and governance makes him a valuable asset for board positions and executive advisory roles.

Currently, Dale serves as president, board member, and grants committee chair of the HealthEquity Community Foundation, where he leads efforts to provide funding to 501(c)(3) organizations that align with the company’s mission. His leadership has been instrumental in developing governance structures, streamlining grant-making processes, and fostering corporate social responsibility. Additionally, he holds the position of director of people projects and corporate social responsibility at HealthEquity, where he is responsible for shaping corporate ESG strategies, workforce engagement initiatives, and executive leadership summits.

Before joining HealthEquity, Dale was a key executive at WageWorks, where he served as senior vice president of service and operations and vice president of service and operations. During his tenure, he played an integral role in business transformation, customer experience enhancement, and acquisition integration. Notably, Dale led the establishment of an integration management office, ensuring a seamless transition during the $2 billion acquisition of WageWorks by HealthEquity, resulting in over $80 million in operational synergies. His strategic approach to consolidating IT platforms, optimizing service strategies, and fostering employee engagement positioned the company for long-term success.

Dale also brings a wealth of experience from his 12-year tenure at American Express, where he held multiple leadership positions, including vice president of global new accounts and vice president of global acquisition network. At American Express, he orchestrated global servicing strategies, led international teams in Canada and Mexico, and centralized operations to drive cost efficiency. Under his leadership, the company achieved annual growth of 8% while reducing expenses by 10%, demonstrating his ability to deliver high-impact results in complex, multinational environments.

Recognized for his ability to transform customer experience, Dale has been at the forefront of driving operational enhancements that improve customer satisfaction, streamline service delivery, and elevate brand loyalty. His customer-first mindset has led to the successful implementation of innovative service models, improved retention strategies, and stronger business partnerships. Dale’s deep expertise in data analytics and performance metrics ensures that companies make informed, strategic decisions to enhance service quality and operational efficiency.

In addition to his corporate leadership roles, Dale is deeply committed to social impact and corporate philanthropy. Through his role at the HealthEquity Community Foundation, he has led efforts to establish a comprehensive ESG strategy, an annual corporate social responsibility report, and the Purple with Purpose volunteer program, which has achieved record-breaking employee engagement. His ability to align corporate social responsibility with business objectives and community needs has solidified his reputation as a mission-driven leader who fosters long-term positive impact.

Dale’s leadership philosophy is rooted in team empowerment and cross-functional collaboration. He has a proven track record of mentoring and developing high-performing teams, ensuring that organizations maintain a strong talent pipeline for future growth. His leadership development initiatives have helped businesses navigate cultural transformations, improve workforce engagement, and optimize employee productivity.

Academically, Dale holds an MBA in business from Roosevelt University, further reinforcing his strategic acumen and financial expertise. He has also served on multiple philanthropic and advisory boards, including the Broward Advisory Board in South Florida, where he contributed to key community development initiatives. Dale remains open to new board opportunities where he can leverage his extensive experience in governance, strategy, and corporate leadership.

With a career dedicated to transforming businesses, enhancing operational efficiency, and fostering social impact, Dale Miller is a dynamic executive leader with a strong vision for growth, innovation, and sustainability. His ability to navigate complex business environments, optimize performance, and align corporate objectives with community needs makes him a highly sought-after strategic advisor and board member.

Character:

Dale Miller is a values-driven leader who prioritizes integrity, accountability, and teamwork, ensuring that his leadership fosters trust and collaboration. His ability to inspire and empower teams has been a key factor in driving cultural transformation and sustained business success.

Knowledge:

With extensive expertise in operations management, financial services, customer experience, and M&A, Dale has led major corporate initiatives that optimize efficiency and enhance business performance. His data-driven decision-making approach and deep understanding of global markets make him a highly effective leader in complex and dynamic industries.

Strategic:

Dale has a proven track record of successfully leading organizations through large-scale acquisitions, business integrations, and cultural transformations. His ability to align operational goals with long-term corporate strategy has resulted in significant cost savings, revenue growth, and enhanced market positioning.

Communication:

An engaging and influential communicator, Dale effectively conveys strategic initiatives, fosters collaboration, and drives alignment across all levels of an organization. His ability to build relationships with stakeholders, executives, and teams ensures that business objectives are clearly defined and successfully executed.