Rom Krupp is a pioneering force in hospitality technology and AI-driven analytics, known for transforming complex data into actionable strategies that drive growth and elevate the guest experience. As the founder of multiple successful ventures, including Marketing Vitals and RedOnion, Rom brings over 20 years of experience in operational excellence, market strategy, and software innovation. His forward-thinking approach to “customer interception” and employee gamification has reshaped how restaurants engage both their guests and teams. A dynamic speaker, Forbes Council member, and global thought leader, Rom blends technical expertise with a deep commitment to empathy, culture, and purpose-driven leadership.