I’m honored to share my executive biography, which reflects the journey I’ve taken across industries, institutions, and communities to drive value, lead with purpose, and champion innovation in employee benefits and healthcare strategy. I am grateful for every mentor, teammate, and challenge that has helped shape my path.

Douglas Gattuso is a seasoned enterprise IT executive and former U.S. Marine Corps officer with over 25 years of leadership in digital transformation, global ERP implementation, and strategic consulting. Known for his ability to navigate complex business environments and deliver impactful technology solutions, he has held senior roles across leading firms including MHP – A Porsche Company, Prometheus Group, NEORIS, and Utopia Global. With a deep foundation in executive leadership, IT operations, and client management, Douglas combines military-honed discipline with a visionary mindset to help organizations overcome challenges, drive innovation, and achieve sustainable growth on a global scale.

Vincent Mavente is a dynamic and results-driven executive with over 25 years of experience leading large-scale call center operations across healthcare, entertainment, and business services. Known for his ability to transform service delivery and drive multimillion-dollar growth, Vincent has consistently elevated customer satisfaction and operational performance through strategic planning, cross-functional leadership, and the integration of advanced technologies. His expertise spans BPO operations, Medicare and Medicaid service models, and hospitality guest experiences, with a proven track record of scaling teams, improving quality, and delivering measurable value to organizations and their customers.

Christina Ibach is a highly accomplished executive with over 23 years of experience in the retail and consumer electronics industries. As the Vice President of Client Service at BDS Connected Solutions, she has demonstrated exceptional leadership, successfully managing high-profile client relationships with brands like Meta, Qualcomm, and iRobot. Christina's strategic vision and transformative leadership have propelled her to achieve significant business growth, with an impressive track record of exceeding revenue targets and enhancing operational efficiencies. Her educational foundation in Business Administration, coupled with her extensive hands-on experience, equips Christina with a deep understanding of client management, P&L oversight, and sales strategies. She is recognized for her integrity and resilience, consistently embodying the principles of ethical leadership. Additionally, Christina is a passionate advocate for women in leadership, actively involved in initiatives such as the Women in Leadership Advisory at Cal Poly Pomona, where she mentors aspiring leaders. Christina’s ability to communicate complex ideas clearly and effectively fosters collaboration and strong relationships with clients and stakeholders, making her a trusted advisor in her field. Her commitment to excellence and continuous improvement positions her as a significant asset to BDS Connected Solutions and the broader business community.