When working with clients to determine what is holding back revenue growth, it ultimately comes down the sales process. The owner will ask: “Do we have a defined, sustainable sales process for success”? “What are the necessary changes for success”?
Some things to consider:
- Have a clear definition of “good business”. Who is your ideal customer, and why? Knowing what determines an ideal customer enables the sales people to focus on ideal prospects that fit company priorities. Focus your time, energy and resources!
- Look at your top 25 customers. What are the common aspects of each that make them good customers. Use that information to define good business. Note: you will also uncover “bad” business!!
- Qualify your prospects. Make sure they fit the definition of good business. It’s easy to waste time on unqualified prospects that do not not fit the company priorities, but this is not productive use of time. Simplify and focus on good business, and qualified prospects.
- Know your competition! This is often overlooked. You know the strengths and weaknesses of your company. Also know the same for the companies you compete against. It is likely your customer and/or prospect is doing the same!
- Setting up face-face meetings with prospects can be a challenge. More than ever, successful sales producers (hunters), are focusing on introductions and warm leads. A defined referral source network will be useful to getting quality meetings more quickly, instead of relying on cold calling alone.
- Business Development should be a company-wide focus. Who else can get involved to assist the sales team, and sales effort? You may be pleasantly surprised!!
In summary, a successful sales process should fit your company priorities, focus on good business, and also fit individual strengths. Develop a process that works and stick to it. This is not rocket science, so don’t overthink it!!
As I learned early in my career: “Discuss Solutions, Not Problems!!”
MARBISH ENTERPRISES, INC.
“SALES STRATEGY & SOLUTIONS
O: 262.696.4435 M: 414.704.7224 Email: [email protected]