Yvette McCullough is a seasoned human services, behavioral health, education, and customer service professional whose career reflects more than 30 years of experience working directly with people, communities, and organizations. Her professional journey has been shaped by a commitment to understanding human behavior, helping individuals overcome barriers, and connecting people with the resources and guidance they need to achieve greater stability. Drawing from experience spanning behavioral health, education, government-related service, entrepreneurship, community engagement, and frontline operations, Yvette brings a distinctly people-centered perspective to leadership. She is particularly interested in contributing her experience to organizations within education, social services, customer service, behavioral health, and other mission-driven sectors where human impact is central to organizational success.
As the Owner of Living Well – TCL, LLC, Yvette has translated decades of professional and life experience into an entrepreneurial platform focused on helping individuals navigate physical, emotional, mental, and environmental challenges. Her work centers on providing advice, assistance, and administrative support while helping clients identify barriers that may prevent them from achieving stability and independence. Through Living Well, she has developed an approach grounded in compassion, advocacy, accountability, and access to resources. Her experience as a business owner also gives her an appreciation for the responsibilities that accompany organizational leadership, including relationship building, service delivery, decision-making, adaptability, and maintaining the trust of the people an organization serves.
Yvette’s behavioral health experience further strengthens her ability to understand complex human needs. As a mental health professional and clinician, she has conducted comprehensive assessments addressing physical, emotional, and social factors, advocated for clients’ needs and rights, connected individuals with community resources, and maintained detailed documentation of assessments, referrals, interactions, and progress. Her work incorporates behavioral-change principles and strategies associated with Cognitive Behavioral Therapy and exposure-based approaches. She is particularly attentive to the relationship between thoughts, behaviors, circumstances, and personal decision-making, approaching client engagement with the objective of encouraging healthier, more structured, and sustainable behaviors.
Education represents another important dimension of Yvette’s professional story. Her experience with Baltimore City Public Schools included instruction for both regular and special education students, with responsibilities involving grammar, mathematics, individualized educational needs, behavioral evaluation, and meeting facilitation. Her broader educational and human services work has also involved confidential one-on-one support, case-related research, referrals for individuals requiring healthcare or nutritional assistance, motivational interviewing, and collaboration with other organizations. These experiences developed her ability to communicate with people who possess different needs, perspectives, learning styles, and life circumstances—an ability that translates naturally to collaborative leadership and board service.
Yvette’s career has also exposed her to the practical realities of frontline operations and team dynamics. During her experience with FedEx Ground, she handled and organized customer shipments, supported accurate shipping processes, and communicated team concerns to management when workplace conditions presented potential safety or stress-related challenges. While different from her clinical and educational responsibilities, this experience reinforced qualities that have remained consistent throughout her career: reliability, attention to people, willingness to speak up when circumstances require improvement, and an understanding that effective organizations depend on trust between employees and leadership.
Her academic foundation began with a Bachelor of Science in Psychology from Towson University, followed by graduate and master’s-level educational experiences related to mental health and education. She has pursued additional professional development through the American Association of Christian Counselors, including credentials in mental health coaching and professional life coaching. Her involvement with professional communities such as the American Association of Christian Counselors and the International Board of Christian Care reflects an ongoing interest in learning, professional connection, and approaches that strengthen resilience and recovery. Together, her education and practical experience provide her with a multidisciplinary perspective encompassing psychology, education, behavioral health, coaching, advocacy, and human services.
Beyond formal professional responsibilities, Yvette brings an entrepreneurial and community-oriented perspective to leadership. She has experience participating with community boards and is comfortable with public speaking, with an openness to further speaking opportunities. Her international exposure includes experience related to Africa, adding another dimension to her appreciation for different communities and perspectives. She is also beginning to study Spanish, reflecting a willingness to continue learning and expand her ability to connect with others. Her interests in reading, traveling, and attending community events similarly reinforce a natural curiosity about people, ideas, cultures, and the communities around her.
Yvette is also an author, having written 25 Tips From A Former Ghetto Girl, an accomplishment that demonstrates her interest in communication and the written word. Whether communicating with clients, students, colleagues, community members, or professional audiences, she understands that effective communication begins with listening and recognizing the experiences of others. Her public-speaking exposure complements this strength, while her years of direct service have taught her how to communicate difficult or complex subjects with empathy, clarity, and purpose.
Problem-solving and customer service remain central themes throughout Yvette’s career. Her work has repeatedly required her to evaluate individual circumstances, identify underlying challenges, locate appropriate resources, and help people move toward workable solutions. Rather than viewing problems solely through an operational lens, she brings an understanding of the human factors that influence outcomes. This perspective can be especially valuable to organizations addressing education, social services, behavioral health, community engagement, customer experience, workforce development, or other areas in which organizational decisions directly affect people’s lives.
Yvette’s interest in board and advisory service represents a natural extension of this career. She brings decades of experience working with diverse populations as well as the perspective of an entrepreneur who understands the responsibilities associated with operating a service-oriented business. She is open to organizations of varying sizes and is especially motivated by opportunities where her background in human services, education, behavioral health, customer engagement, and community advocacy can contribute to thoughtful governance and strategic conversations. Her experience can help leadership teams consider not only what an organization intends to accomplish, but also how its decisions will be experienced by employees, clients, families, customers, and communities.
At the heart of Yvette’s professional philosophy is a belief in human potential and the importance of meeting people with compassion while helping them develop greater resilience and independence. Her career has placed her alongside students learning new skills, clients confronting difficult circumstances, individuals seeking stability, employees navigating workplace challenges, and communities searching for meaningful resources. Those experiences have given her a practical understanding of how policies and organizational decisions ultimately affect individuals. She approaches leadership with respect for those realities and with a desire to contribute perspectives informed by both professional training and lived experience.
As Yvette continues expanding her leadership impact, she offers prospective boards and organizations a combination of psychological insight, human services expertise, educational experience, entrepreneurial perspective, community involvement, and interpersonal understanding. Her value is rooted in her capacity to recognize the human dimension behind organizational challenges while remaining focused on solutions, accountability, and sustainable progress. For organizations seeking a board or advisory professional who can contribute empathy, informed questioning, advocacy, and a deep understanding of people, Yvette offers a career built around service and a continuing commitment to helping individuals and communities move forward.
Character:
Yvette leads with compassion, integrity, perseverance, and a sincere commitment to improving outcomes for the people and communities she serves. Her decades of experience in human-centered environments demonstrate a consistent willingness to advocate for others, accept responsibility, and approach challenges with empathy and respect.
Knowledge:
Her professional knowledge spans psychology, behavioral health, education, human services, customer service, coaching, entrepreneurship, community resources, and client advocacy. This multidisciplinary foundation enables her to consider organizational challenges through both a professional-services perspective and a practical understanding of individual needs.
Strategic:
Yvette approaches challenges by identifying underlying needs, evaluating available resources, and connecting people with practical pathways toward improved outcomes. Her combination of entrepreneurial ownership and direct-service experience allows her to contribute a valuable stakeholder-centered perspective to strategic discussions and organizational decision-making.
Communication:
Developing strong interpersonal communication capabilities through teaching, counseling-related work, client advocacy, meeting facilitation, community engagement, authorship, and public-speaking exposure. She communicates with empathy and purpose while recognizing that effective leadership requires listening carefully to different perspectives before helping people move toward shared understanding.
