Ujjaval Verma is a globally experienced software engineering leader, technologist, and builder who has consistently operated at the intersection of innovation, execution, and human-centered leadership. Known for his ability to design durable, scalable systems while mentoring high-performing engineering teams, Ujjaval has cultivated a career defined by both technical excellence and meaningful organizational impact. His guiding philosophy—rooted in staying close to the work while empowering others—has enabled him to bridge the gap between ambitious product vision and real-world, production-grade outcomes.
With over 15 years of professional experience, Ujjaval’s journey spans some of the world’s most respected technology organizations, including Microsoft, Expedia, and PhonePe, as well as high-growth startups and consulting environments across North America and Asia. His early career laid a strong foundation in enterprise-grade software engineering, where he contributed to mission-critical systems at scale. At Microsoft, he honed his skills in distributed systems and testing infrastructure, while at Expedia, he played a key role in developing payment processing systems that handled the vast majority of the company’s global transactions.
As his career progressed, Ujjaval transitioned into increasingly strategic and leadership-oriented roles, demonstrating a rare ability to balance deep technical involvement with executive-level thinking. At PhonePe, one of India’s largest fintech platforms, he led engineering efforts for large-scale payment integrations processing billions in daily transaction value. His work in building resilient, multi-datacenter architectures and improving transaction success rates exemplified his commitment to reliability, performance, and business impact.
Ujjaval’s leadership style is distinctly hands-on, embodying what he describes as an “IC-plus” approach—remaining an active individual contributor while guiding teams toward shared goals. This philosophy became especially evident during his tenure at BenefitBay, where he served as a Technical Lead and Staff Software Engineer. There, he led critical integrations with payroll systems, saving tens of thousands of operational hours annually and enabling the company to scale efficiently without proportional increases in support overhead. His efforts also included introducing AI-powered development workflows, significantly accelerating team productivity and innovation.
Beyond enterprise environments, Ujjaval has demonstrated a strong entrepreneurial spirit. As Co-Founder of Tech Dolphins, Inc., he built and scaled engineering teams across multiple client engagements, delivering solutions across fintech, health tech, and edtech sectors. His work ranged from architecting crowdfunding investment platforms to leading the development of AI-powered consumer applications, consistently aligning technology strategy with business objectives. His ability to operate across domains reflects both technical versatility and a deep understanding of market dynamics.
In recent years, Ujjaval has focused heavily on the emerging field of agentic AI systems and large language models. As a Founding Engineer and Fractional CTO at AI National, he designed and implemented advanced AI-driven workflows that significantly improved operational efficiency and reduced costs. His work in fine-tuning models, optimizing prompt engineering, and building intelligent routing systems highlights his forward-thinking approach to leveraging AI in real-world applications.
A defining aspect of Ujjaval’s career is his commitment to mentorship and team development. He has consistently invested in growing the engineers around him, fostering environments where learning, accountability, and excellence thrive. Whether mentoring junior developers or leading cross-functional teams, he emphasizes clarity, ownership, and continuous improvement. His leadership extends beyond technical delivery, focusing equally on culture, communication, and long-term team success.
Ujjaval’s global exposure has further shaped his perspective as a leader. Having worked extensively across the United States, India, and Canada, he brings a multicultural understanding to his work, enabling him to collaborate effectively across diverse teams and markets. His experience navigating different regulatory environments, especially in fintech and healthcare, has strengthened his ability to implement compliant, scalable systems in complex domains.
In addition to his engineering and leadership contributions, Ujjaval is also an active investor and advisor, participating in early-stage ventures and supporting their growth through both capital and expertise. His involvement in screening committees and advisory roles demonstrates his ability to evaluate opportunities strategically and contribute to broader ecosystem development. These experiences further reinforce his holistic understanding of technology, business, and innovation.
At his core, Ujjaval is driven by impact—measured not just in code shipped, but in systems that endure, teams that grow, and organizations that scale sustainably. His personal mission reflects a deep belief that engineering rigor and human investment are not mutually exclusive, but rather complementary forces that drive meaningful outcomes. By staying grounded in execution while thinking strategically about the future, he continues to position himself as a leader in the evolving landscape of technology and AI.
Character:
Ujjaval demonstrates integrity through his consistent commitment to delivering meaningful outcomes while maintaining accountability at every level of execution. He leads with humility, choosing to work alongside his teams rather than above them, which fosters trust and mutual respect. His dedication to mentorship and long-term impact reflects a values-driven approach that prioritizes people as much as performance.
Knowledge:
He possesses deep technical expertise across distributed systems, microservices architecture, and emerging AI technologies, allowing him to operate confidently in complex environments. His experience spans multiple industries, giving him a broad yet nuanced understanding of how technology drives business outcomes. He continuously evolves his skill set, ensuring that his knowledge remains relevant in a rapidly changing technological landscape.
Strategic:
Ujjaval approaches challenges with a systems-thinking mindset, aligning technical decisions with broader organizational goals. He has a proven ability to identify inefficiencies and implement scalable solutions that deliver measurable impact. His strategic vision is grounded in execution, ensuring that ideas are translated into tangible, high-quality results.
Communication:
Communicating with clarity and purpose, effectively bridging the gap between technical teams and business stakeholders. He fosters open dialogue within teams, encouraging collaboration and shared ownership of outcomes. His ability to articulate complex concepts in accessible ways makes him a strong leader in both technical and executive settings.
https://www.toptal.com/developers/resume/ujjaval-verma
https://medium.com/@ujjavalverma10
