Steve Seide is an accomplished executive with extensive experience in customer engagement and strategic leadership within the technology sector. Currently serving as the Global Vice President and Head of the Intelligent Spend and Business Network (ISBN) Adoption Office at SAP, Steve is dedicated to enhancing customer success and driving the adoption of innovative procurement solutions. His role involves collaborating with various teams across SAP to develop strategies that improve customer experiences and reduce churn, supporting over 350 Customer Success Partners.
With a career spanning over two decades, Steve has held several key positions within SAP and its predecessor, Ariba. His leadership as Regional Vice President of Customer Success saw him managing the largest revenue region in North America, overseeing a remarkable $125 million in software and network revenue. Known for his strategic acumen, Steve has successfully executed growth plans and improved customer engagement processes, earning recognition as a member of the SAP Winners Club multiple times.
Steve holds a Bachelor of Science degree in Supply Chain Management from Lehigh University. His commitment to delivering tailored solutions aligns with the evolving needs of organizations that require customized approaches beyond standard solutions. Through his expertise in the SAP Business Technology Platform, Steve empowers companies to leverage their unique strengths, driving sustainable business success in a competitive landscape.
Character
Steve Seide is a results-oriented leader known for his integrity and dedication to customer success. His commitment to fostering strong relationships has earned him respect within the industry and among his peers.
Knowledge
With over two decades of experience in technology and customer engagement, Steve possesses deep expertise in procurement solutions and the SAP Business Technology Platform. His educational background in Supply Chain Management from Lehigh University further enhances his ability to drive strategic initiatives.
Strategic
As Global Vice President at SAP, Steve is adept at developing and executing innovative strategies that improve customer adoption and satisfaction. His track record includes leading significant revenue growth and successful cross-functional initiatives that align with corporate goals.
Communication
Steve excels in communicating complex ideas clearly and effectively, facilitating collaboration across diverse teams. His ability to engage with stakeholders at all levels has been instrumental in achieving organizational objectives and enhancing customer relationships.
