Ralph Annunziata is a seasoned Business Transformation Leader with over 30 years of distinguished experience in the information technology and service industries. Renowned for his strategic vision and operational excellence, Ralph has a proven track record of driving substantial growth and profitability across diverse sectors. His dynamic leadership and expertise have consistently delivered exceptional value and performance, securing long-term retention and expansion of recurring revenue.
Currently serving as the Senior Director of Operations at Stratasys, Ralph oversees multi-site operations, focusing on performance motivation, strategic thinking, and operational excellence. His role demands a high level of proficiency in Customer Relationship Management (CRM), Business Management, and Training and Development. Ralph’s adept management has been instrumental in optimizing EBITDA and streamlining sales order processing, while his people management skills foster a culture of excellence and collaboration.
Previously, Ralph held the position of Chief Operating Officer at RCA Communications Systems, where he demonstrated his capabilities in leading multi-site operations, enhancing customer relations, and driving business management strategies. His tenure included a pivotal role as Executive Vice President and General Manager of Business Development, where he played a key role in shaping strategic initiatives and operational improvements.
Ralph’s career also includes a notable period as a Principal and Strategy Consultant at Annunziata & Associates. In this role, he was pivotal in evaluating service business units for multinational companies, identifying gaps, and providing strategic recommendations that significantly improved profitability and service capabilities.
Ralph’s extensive background also encompasses roles at Eastman Kodak Company, where he served as Director of US&C Field Service & National Account Team. His leadership was crucial in managing global business lines, overseeing P&L responsibilities, and driving business transformation strategies. His ability to develop vision and mission strategies was instrumental in enhancing service delivery and market positioning.
Earlier in his career, Ralph held executive roles at Encad Inc., a Kodak Company, and Konica, where he was recognized for his contributions to new business development and field service support. His tenure at Ricoh USA, Inc. further established his expertise in field service and customer support.
Ralph holds a certification in Quality Management System – ISO 9001 and has been recognized with numerous honors, including the Eastman Kodak Circle of Excellence Award and the Ricoh Corporation President’s Club Award. His dedication to excellence and his adaptable nature have earned him a reputation as a highly organized and well-rounded professional.
Outside of his professional achievements, Ralph contributes to his community as a Board Member of the Canyon Creek Homeowners Association, showcasing his commitment to local engagement and leadership. His career reflects a blend of strategic insight, operational acumen, and a strong work ethic, positioning him as a transformative leader in the industry.
Character: Ralph Annunziata is known for his confident, industrious, and adaptable nature, which has enabled him to excel in various high-stakes roles. His strong work ethic and commitment to excellence make him a dependable leader and team player.
Knowledge: Ralph possesses extensive expertise in customer success, operational excellence, and team leadership, developed through years of experience across diverse industries. His deep understanding of service delivery, technical support, and strategic management has driven significant growth and performance improvements.
Strategic: Ralph excels in crafting and executing strategies that drive long-term value and performance, evidenced by his success in increasing revenue and improving retention rates. His ability to identify gaps and implement effective solutions has consistently enhanced organizational effectiveness and market positioning.
Communication: Ralph is a skilled communicator, adept at conveying complex ideas and strategies to diverse stakeholders. His strong presentation skills and collaborative approach foster productive relationships and drive alignment across teams and departments.
