Nichole T. Thompson is a seasoned compliance executive with over 15 years of professional experience in internal audit, compliance, and enterprise risk management. Her expertise spans key areas such as Medicare Advantage, internal control assessment, compliance monitoring, and navigating complex regulatory changes. Nichole holds an MBA and is a Certified Internal Auditor (CIA), bringing a wealth of knowledge and strategic leadership to every organization she serves.

Throughout her career, Nichole has demonstrated a strong commitment to strengthening internal controls, promoting risk awareness, and driving compliance frameworks that enable growth within an organization’s risk appetite. As the Director of Internal Audit at Centria Healthcare, she spearheaded the creation of the company’s first Internal Audit department, reducing audit preparation time by 50% and increasing audit efficiency by 25%. Nichole’s strategic approach led to a 40% improvement in compliance measures and a significant reduction in external risks and compliance issues. Her ability to lead cross-functional teams and develop comprehensive audit strategies resulted in measurable improvements in organizational performance.

Prior to her role at Centria Healthcare, Nichole spent 12 years at Blue Cross Blue Shield of Michigan, where she led risk-based audits for Medicare Advantage Part C and Part D programs. Her efforts directly contributed to a 30% improvement in CMS Star ratings and a 40% reduction in audit findings, showcasing her ability to deliver impactful results in high-stakes regulatory environments.

Nichole is passionate about making a positive impact, both in her professional endeavors and in the communities she serves. She is actively involved in volunteering and is deeply committed to causes that support children, the African American community, and poverty alleviation. She is also affiliated with the Health Care Compliance Association (HCCA) and the Institute of Internal Auditors, reflecting her dedication to staying at the forefront of industry best practices.

Fluent in Japanese and with international exposure in Japan, Nichole brings a global perspective to her work, adding to her already impressive skill set in enterprise risk management and vendor compliance. As a professional, she is known for her willingness to take on additional responsibilities, her strong people skills, and her strategic, driven mindset. Nichole believes in treating people with respect and integrity, a principle that guides both her personal and professional life.

Nichole is now seeking opportunities to serve on boards, driven by a desire to help organizations improve their compliance frameworks and make a meaningful difference in the lives of others. Her deep experience in corporate America, coupled with her passion for helping underserved communities, makes her a strong candidate for any board looking to enhance their governance, risk, and compliance efforts.

Character:
Nichole Thompson is known for her integrity, strong work ethic, and commitment to helping others. She fosters positive relationships across all levels of an organization, driven by her core belief in treating people with respect and fairness.

Knowledge:
With over 15 years of experience, Nichole is an expert in internal audit, compliance, and enterprise risk management, particularly in regulated industries like healthcare. She is also well-versed in Medicare Advantage, regulatory compliance, and risk mitigation strategies.

Strategic:
Nichole has a proven track record of building and optimizing internal audit functions, reducing audit preparation time, and improving compliance measures significantly. Her strategic mindset helps organizations align their risk appetite with operational growth, enhancing overall performance and compliance efficiency.

Communication:
Nichole excels in clear and effective communication, regularly presenting audit results and compliance updates to senior leadership and external stakeholders. She is also skilled in leading cross-functional teams, fostering collaboration to solve complex compliance issues.