Katrina Faust is an accomplished enterprise transformation executive and human capital strategist with more than three decades of experience helping organizations align workforce capability with business strategy to achieve sustainable growth and long-term organizational success. Throughout her distinguished career, she has successfully integrated leadership development, organizational effectiveness, strategic communications, employee engagement, and workforce transformation into cohesive business strategies that improve performance while preparing organizations for the future of work. Her philosophy is simple yet powerful: people strategy is business strategy, and organizations that invest in developing their people create lasting competitive advantage.
Over the course of her 32-year career, Katrina has built a reputation as a trusted advisor to executive leadership, helping organizations navigate complex change through thoughtful planning, strong governance, and strategic execution. Her expertise spans enterprise learning, organizational communications, talent development, operational leadership, diversity and inclusion, AI-enabled workforce development, and organizational culture. By consistently connecting executive vision with practical implementation, she has enabled leaders to strengthen organizational capability while improving employee engagement, operational effectiveness, and business outcomes.
Most recently, Katrina served as Enterprise Learning Strategist at State Farm, where she partnered with executive leaders to develop enterprise learning strategies that supported digital transformation, AI adoption, and workforce readiness across one of the nation’s largest insurance organizations. She successfully increased Workday Learning adoption by more than 30 percent across approximately 19,000 independent contractors, laying the groundwork for enterprise-wide deployment supporting more than 62,000 employees. She also led strategic communications and change management efforts surrounding AI-enabled learning initiatives that reached more than 7,000 employees and independent contractors, accelerating workforce capability while preparing the organization for emerging technologies.
Prior to that role, Katrina served as People & Culture Consultant, where she guided enterprise-wide workforce strategies focused on leadership development, organizational culture, employee engagement, psychological safety, and diversity, equity, and inclusion. She partnered closely with executive leadership to develop governance models, performance measurement systems, and scalable leadership development programs that engaged more than 72 percent of department leaders while building sustainable leadership pipelines. Her work significantly enhanced leadership effectiveness, strengthened employee engagement, and reinforced organizational resilience during periods of transformation.
Earlier in her career, Katrina spent nearly a decade as an Organizational Effectiveness and Communications Consultant, advising senior executives on large-scale enterprise initiatives affecting more than 100,000 employees. Her ability to integrate communications, workforce engagement, organizational change, and business strategy positioned her as a valued strategic partner across the organization. She developed executive communication strategies, facilitated organizational alignment, and helped business leaders translate enterprise priorities into measurable operational improvements. During this time, she also partnered with independent agency owners to improve productivity, profitability, workforce performance, and business growth through strategic consulting and operational analysis, including a recommendation that generated more than $700,000 in cost avoidance.
Katrina’s leadership foundation was built through progressive operational roles in claims management, learning, and leadership development. As Claims Training Manager and Claims Team Manager, she led large operational teams while designing workforce development initiatives that strengthened employee readiness, operational consistency, and regulatory compliance. She later transitioned into leadership development consulting and executive coaching, where she advised senior leaders on succession planning, talent strategy, organizational readiness, and executive development across multiple states. These experiences gave her a comprehensive understanding of both operational execution and strategic leadership, enabling her to bridge frontline realities with executive decision-making.
A defining aspect of Katrina’s career has been her commitment to governance and organizational leadership beyond her formal executive responsibilities. She co-founded and chaired one of State Farm’s largest multicultural employee resource groups, creating governance structures, succession planning processes, leadership development programs, and executive reporting systems that significantly increased employee engagement and organizational capability. Under her leadership, membership grew by more than 42 percent while engagement increased by 36 percent. Her governance experience also extends to community leadership, having served as Vice President of The Waverly Community Homeowners Association Board, where she contributed to financial stewardship, strategic planning, and organizational oversight.
Katrina’s educational foundation includes a Bachelor of Science in Business Administration from Florida Agricultural and Mechanical University, complemented by a Diversity and Inclusion Certificate from Cornell University. She remains committed to continuous learning through professional organizations such as the Association for Talent Development. Her extensive expertise encompasses workforce development, enterprise learning, strategic communications, organizational transformation, executive stakeholder management, change leadership, performance improvement, business consulting, coaching, and AI workforce readiness. These capabilities position her to advise organizations navigating rapid technological change, evolving workforce expectations, and increasingly complex business environments.
Today, Katrina is actively pursuing corporate board opportunities where she can contribute her extensive experience in enterprise transformation, governance, human capital strategy, organizational effectiveness, workforce innovation, and executive leadership. She is particularly passionate about helping organizations prepare for the future of work by developing resilient leadership teams, building inclusive and high-performing cultures, strengthening governance practices, and aligning workforce investments with strategic business objectives. Her combination of operational leadership, enterprise strategy, governance experience, and people-first leadership philosophy makes her an exceptional advisor for organizations seeking sustainable growth through organizational excellence.
Outside of her professional accomplishments, Katrina enjoys creating handcrafted leather jewelry, reading, and building meaningful relationships with others. She believes that authentic leadership begins with listening, continuous learning, and empowering others to reach their full potential. Guided by her personal mission to help organizations build future workforces, she continues to inspire leaders to embrace innovation while never losing sight of the people who make lasting organizational success possible.
Character:
Katrina leads with integrity, empathy, and a genuine commitment to helping individuals and organizations succeed together. She consistently fosters trust through collaboration, servant leadership, and a deep belief in developing the potential of others.
Knowledge:
Her more than three decades of experience span enterprise transformation, organizational effectiveness, workforce development, governance, and leadership strategy. She combines operational expertise with forward-thinking insights in AI-enabled learning, change management, and human capital strategy to help organizations remain competitive.
Strategic:
Katrina excels at aligning people strategies with organizational priorities, ensuring workforce investments directly support long-term business objectives. She has repeatedly demonstrated the ability to translate executive vision into measurable enterprise outcomes through thoughtful planning and disciplined execution.
Communication:
A highly effective communicator who builds consensus across executive teams, stakeholders, and diverse workforces. Her expertise in strategic communications enables organizations to successfully navigate transformation while maintaining employee engagement, transparency, and organizational alignment.
