Chantal Williams is a dynamic operations specialist, DEI advocate, and tech enthusiast whose professional journey reflects a rare blend of passion, innovation, and relentless drive. With over a decade of experience spanning insurance operations, startup growth, litigation support, and gig economy strategy, Chantal brings a wealth of diverse expertise to the boardroom—expertise grounded not only in professional achievement, but in a deep commitment to building inclusive, empowered communities.

Currently serving as a PIP Operations Specialist at Komodo Claims (formerly INSHUR), Chantal plays a critical role in navigating the complex landscape of no-fault insurance and litigation. Her responsibilities include coordinating with legal teams to resolve claims, managing subrogation processes, and ensuring compliance with ever-evolving regulations from the DMV and Taxi Limousine Commission. Since joining the company in 2020, she has helped shape internal operations, led employee mentorship initiatives, and collaborated with engineers to build AI solutions to streamline support workflows. Her leadership and ingenuity have made her not only a valued employee—but also an investor—in the fast-growing insurtech startup space.

Chantal’s foundation in NYC’s gig economy began in 2013 and shaped her deep understanding of brand marketing, consumer engagement, and grassroots growth strategy. While still in college, she began freelancing for high-profile clients such as Target, L’Oréal, AMD, Sabra, and Whole Foods, attending major events like Salesforce World Tour and Monster Jam to strengthen her market intuition. This hands-on experience with influential brands helped her hone a strong sense of where to invest her time, energy, and capital. Over the years, she has cultivated a robust personal investment portfolio, including holdings in tech stocks and real estate—achievements that led her to financial independence by 2025.

What sets Chantal apart is her personal mission to align with organizations that share her core values: equity, safety, and authenticity. She is a powerful voice for Diversity, Equity, and Inclusion, with a strong focus on disability advocacy, gender equality, LGBTQIA2+ rights, and data security in an AI-driven world. Beyond her career in insurance and tech, she is an active member of both BIPOC and LGBTQIA2+ organizations, traveling to teach on topics close to her heart such as leather care, cultural preservation, and community empowerment.

With an academic foundation from Nassau Community College—where she earned the SUNY Chancellor’s Award for Student Excellence and maintained a 3.68 GPA as a Phi Theta Kappa member—Chantal blends analytical rigor with creative thinking. Her adaptability, emotional intelligence, and entrepreneurial spirit make her a uniquely valuable voice in any leadership setting.

Whether she’s mentoring new employees, advocating for underrepresented communities, or planning intimate gatherings for 300 guests, Chantal shows up with empathy, energy, and excellence. Her ability to connect the dots between people, purpose, and performance is unmatched, and she is driven by a belief that inclusivity and innovation must go hand in hand. For any board seeking a thoughtful, multifaceted leader who brings real-world experience and visionary insight, Chantal Williams is an undeniable asset.

Character
Chantal Williams exemplifies empathy, resilience, and authenticity, grounding her leadership in a deep commitment to equity and inclusion across all aspects of her personal and professional life. Her lived experience and unwavering advocacy for marginalized communities reflect a strong moral compass and a passion for driving meaningful change.

Knowledge
With over a decade of hands-on experience in insurance operations, litigation support, gig economy marketing, and investment strategy, Chantal brings a well-rounded and informed perspective to every role she takes on. Her expertise is strengthened by continuous learning, industry certifications, and a proven ability to adapt in fast-paced startup environments.

Strategic
Chantal is a forward-thinking problem solver who connects people, systems, and opportunities to create long-term value. From building AI-based customer support tools to making targeted investments that led to financial independence, she consistently demonstrates the ability to navigate complex challenges with clarity and purpose.

Communication
A natural connector and mentor, Chantal excels at translating complex ideas into actionable insights and building bridges between diverse teams. Whether leading DEI initiatives, creating training materials, or presenting at events, she brings clarity, compassion, and confidence to every conversation.