In times of uncertainty, it’s natural for small business leaders to hesitate — to conserve resources and delay big decisions until things feel more stable. But in today’s rapidly evolving market, waiting isn’t a neutral act; it’s often the most costly choice you can make. Every outdated system, manual process, or missed automation opportunity silently compounds inefficiencies, draining your team and stalling your growth. The businesses that thrive through volatility aren’t the ones with the biggest budgets — they’re the ones with the strongest discipline, intentional processes, and a mindset of continuous improvement. Inaction may feel safe, but in reality, it’s often the riskiest move of all.

Matt Tarzwell is a seasoned project manager and technology leader specializing in government IT modernization, with a proven track record of implementing large-scale digital transformation initiatives across multiple state agencies. With expertise in regulatory compliance, cloud computing, and data integration, he has successfully led high-impact projects that streamline operations, enhance digital services, and improve efficiency for millions of constituents. His leadership in initiatives such as Maryland’s Customer Connect project and Idaho’s statewide licensing system consolidation has set new benchmarks for innovation and effectiveness in public-sector technology. A strategic thinker with strong technical acumen, Matt excels in driving complex projects from concept to completion, ensuring seamless collaboration between stakeholders, executive leadership, and development teams.