I am pleased to share my executive biography, reflecting more than three decades of leadership across automotive engineering, mobility innovation, human-centered technology, product strategy, regulatory affairs, and board governance. My career has given me the opportunity to build global teams, create and transform multimillion-dollar portfolios, contribute to emerging mobility research, and work alongside leaders across industry, government, and academia. As I continue expanding my board and advisory service, I look forward to applying those experiences to organizations pursuing innovation, sustainable growth, and meaningful impact.

After more than 30 years working in global customer service, aftermarket operations, and customer experience leadership, I’ve had the opportunity to help organizations transform service operations into powerful engines for growth. From leading global teams and managing large-scale service networks to driving customer experience strategy across manufacturing organizations, the journey has been incredibly rewarding. I’m grateful for the teams, mentors, and partners who have been part of that journey. Here is my biography.