Maryam Nourbakhsh is a seasoned project management leader with over 18 years of experience in the pharmaceutical and healthcare industries, specializing in strategic operations, clinical quality, and global regulatory compliance. She has a proven track record of driving complex initiatives, optimizing resource allocation, and implementing data-driven decision-making frameworks to enhance portfolio planning and operational efficiency. Currently serving as Director of Project Management at Bristol Myers Squibb, she spearheads innovative methodologies, fosters cross-functional collaboration, and ensures alignment with corporate objectives. With expertise spanning oncology, immunology, and hematology, Maryam has successfully led high-impact projects at leading pharmaceutical organizations, leveraging her knowledge in clinical trials, governance structures, and process improvement. Holding an MBA in Pharmaceutical Marketing and certifications in Lean Six Sigma and Change Management, she is a strategic thinker committed to innovation, operational excellence, and fostering a culture of continuous improvement.

As technology evolves into a critical driver of business success, IT leadership must transcend traditional management roles to align digital initiatives with broader organizational goals. Drawing on insights from manufacturing, services, and non-profit sectors, this article explores how IT leaders can balance innovation with operational stability, foster agility, and lead digital transformation effectively. From leveraging automation in manufacturing to enhancing customer experiences in services and maximizing impact with limited resources in non-profits, these lessons offer actionable strategies for IT leaders to optimize processes, drive collaboration, and future-proof their organizations.