Tag: product value definition

Strategic Communication in Product Launches

In the early 1980s, as mainframes still anchored corporate computing, a new era of strategic communication in product launches emerged—one that demanded not only technical clarity but a re-framing of what technology meant to the businesses adopting it. Working amid Xerox’s groundbreaking shift from clumsy sprocket-fed data center printers to high-volume plain-paper laser systems like the 9700, I learned that the heart of any successful launch was language: the ability to articulate not just features, but the true “product of the product.” By introducing concepts like throughput to financial and operational decision-makers, we shifted conversations from raw specifications to real organizational impact—speed, reliability, efficiency, and the subtle reshaping of how information was created, exchanged, and understood.