I’m excited to share my professional biography, which reflects my 45-year journey in insurance and risk management—particularly within the senior living and long-term care sectors. My passion has always been helping organizations protect their people, strengthen their operations, and elevate the standards of care.

Dave Totaro is a veteran executive and healthcare advocate with over 40 years of leadership across healthcare, marketing, and public policy. As Chief Government Affairs Officer at BAYADA Home Health Care, Dave has led transformative legislative advocacy efforts and founded Hearts for Home Care to amplify home care policy influence nationwide. With past leadership roles at Caesars Entertainment, RehabCare, and major banking institutions, Dave blends corporate strategy with mission-driven impact—making him a standout voice in healthcare advancement and public affairs.

Julie Schoen is a nationally recognized elder justice advocate and legal expert with more than 30 years of executive leadership in Medicare policy, elder law, and public health. As Deputy Director Emeritus of the National Center on Elder Abuse at the Keck School of Medicine of USC, she has played a pivotal role in shaping national strategies to protect and empower older adults. Her distinguished career includes decades of service representing Medicare beneficiaries, securing federal grants, testifying before Congress, and building statewide coalitions to combat elder abuse and fraud. With a Juris Doctor degree focused on elder law and insurance, Julie is a sought-after speaker, educator, and advisor whose work continues to influence aging policy and protect the rights of seniors nationwide.

Richard Juman, PsyD, is a transformative healthcare executive with over 40 years of expertise in behavioral health, addiction medicine, and organizational development. A visionary leader, he has spearheaded national initiatives to integrate mental health services into healthcare systems, championed clinician wellness, and driven quality improvement across diverse organizations. As a former president of the New York State Psychological Association and a sought-after speaker, Richard continues to inspire innovation and positive change in healthcare through strategic leadership and mentorship.

I’m excited to share my professional journey and accomplishments with you. With over 30 years of leadership experience in financial services, insurance, and investments, I’ve dedicated my career to empowering organizations and fostering meaningful change. Here is my biography.

Steven J. Shaffer is a seasoned finance executive with over 35 years of experience in the healthcare sector, specializing in healthcare financial management, budgeting, forecasting, and strategic optimization. Known for his integrity, dedication, and patient leadership, Steven has a proven track record of driving financial success and organizational growth. His expertise spans across a wide range of healthcare areas, including hospital systems accounting, skilled nursing facilities, home health care, hospice management, and employee benefits, all underscored by a strong foundation in financial modeling and regulatory compliance. Steven’s strategic leadership has been instrumental in transforming organizations, from small startups to large publicly traded entities. He has successfully overseen budgeting and financial reporting for multi-million-dollar healthcare systems, negotiated complex vendor contracts, and managed treasury functions. His ability to streamline operations, reduce costs, and optimize revenue cycles has led to significant improvements in the financial health of the organizations he’s worked with. As a communicator, Steven excels at translating complex financial data into clear, actionable insights for boards, executives, and operational teams. His collaborative approach ensures that all stakeholders are aligned in pursuit of the organization’s financial goals. With a passion for mentoring and sharing his vast knowledge, Steven is a respected leader who continues to make a lasting impact in the healthcare finance field.