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Tag: customer service

Martin Herbert-Burns: Connecting Dreams on the Water; Bridging People and Opportunities in the Yachting Industry.

I'm excited to share my journey as a Yacht Sales Professional at Majesty Yachts USA! From my early days sailing on Massachusetts Bay to earning my RYA/MCA Yachtmaster Offshore certification, my passion for yachting has driven my career. At Majesty Yachts USA, I strive to provide exceptional client experiences by blending my technical expertise with a deep understanding of yacht ownership. I believe in the power of connection and actively seek to bring together innovators and professionals in the industry. Whether I'm navigating complex transactions or simply sharing my love for the sea, my goal is to empower clients to realize their maritime dreams.
Executive Biography

The Power of Great Customer Service: Elevating Product Quality and Boosting Business Success

In today's competitive marketplace, exceptional customer service goes beyond basic interactions—it's a key differentiator that can transform your company into a trusted partner. Customer service isn't just the responsibility of the support team; it involves sales and customer support, with a focus on being key communicators, product experts, and intuitive problem solvers. Companies must continually invest in elevating their customer service and sales teams, ensuring they stay ahead of customer expectations and competition. By deeply understanding how your product fits into your customer's business and providing personalized advice, you can foster long-term relationships built on trust. Offering services like sales training, quarterly check-ins, and proactive engagement solidifies your role as a valued partner invested in your customer's success, making your business indispensable.
LEADAFI COUNCILS POST

Roland Ewert: Accomplished Vice President of Sales and Marketing Driving Growth and Innovation at Thermal Solutions Manufacturing

Excited to share the remarkable journey of Roland Ewert, a seasoned executive with over two decades of experience in the Heavy Duty Truck, Automotive, and Industrial sectors. As the Vice President of Sales and Marketing at Thermal Solutions Manufacturing, Roland's leadership has been instrumental in driving revenue growth, expanding market presence, and enhancing customer satisfaction. His career is marked by strategic vision, operational excellence, and a commitment to innovation and continuous improvement. Learn more about his inspiring achievements and leadership style in his full biography. #Leadership #Sales #Marketing #Automotive #Innovation #CustomerEngagement #OperationalExcellence
Executive Biography
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© LEADAFI, Elevating Leadership, one article at a time.

Lead-afi (verb): The act of improving, enhancing, or amplifying the leadership qualities of an individual or group, with the goal of establishing their executive brand and authority in their industry. This could mean coming up with and sharing a clear and compelling vision, building a strong personal brand, and getting known for being a thought leader and expert. Through Leadafi, executives can increase their visibility and influence within their industry, and position themselves as trusted and respected leaders.