I'm excited to share my professional biography! With over 18 years of experience in HVAC, BAS, and project management, I've had the opportunity to lead a range of complex projects, from high-rise buildings to hospitals and data centers. I thrive in fast-paced environments and enjoy collaborating with teams to achieve operational excellence. Here is my biography.

Steve Guillaume is a seasoned business leader with over 30 years of experience in P&L management, business development, and operational leadership across multiple industries. As a proven expert in driving top-line growth and enhancing profitability, Steve has led successful initiatives in business acquisitions, product innovation, and market expansion. His hands-on leadership style, strategic vision, and deep industry knowledge have consistently resulted in significant improvements in EBITDA, operational efficiencies, and customer satisfaction. Known for his integrity and strong communication skills, Steve excels in leading cross-functional teams and negotiating high-value contracts that drive long-term success.

I’m excited to share a bit about my professional journey and the experiences that have shaped my career in sales, marketing, and business development. With over 35 years in the packaging, distribution, and CPG industries, I’ve had the opportunity to lead transformative projects, launch new products, and build successful teams that drive growth and create value. From launching the Bilt Tuf brand at Reynolds Consumer Products to my current role at ProAmpac, I’ve always focused on innovation, fostering strong relationships, and leading with integrity. My career has taken me through exciting challenges across global markets, and I’m looking forward to continuing to build on these experiences to make a lasting impact. If you'd like to connect, discuss collaboration, or share ideas on growth strategies, I’d be happy to chat!

Bob Feiner, Senior Vice President at Dell Technologies Services, leads a global network of over 22,000 agents, driving end-to-end support for Dell's Client Solutions Group. With a $1 billion scope spanning 150+ countries, Bob’s leadership has consistently earned top-tier executive ratings and numerous awards, showcasing his operational excellence and commitment to customer satisfaction. Over his career, he has spearheaded large-scale P&L management, strategic partnerships, and global service delivery, becoming a transformative force within Dell and the tech industry. With a strategic mindset and a passion for delivering exceptional results, Bob continues to shape the future of Dell Technologies Services.

Automotive remarketing is essential for managing vehicle acquisition and resale effectively. Key strategies include data-driven decision-making, effective inventory management, strategic pricing, reconditioning, digital marketing, CRM, auction participation, legal compliance, and sustainability initiatives. Continuous improvement and adaptation to market trends are crucial for maximizing profitability and achieving sustainable growth.

In today's dynamic business environment, having a strategic vision is essential, but leaders must also translate that vision into actionable plans to drive performance and achieve long-term objectives. This involves defining a clear and compelling vision, engaging key personnel, and translating the vision into actionable strategies with SMART objectives. Ensuring alignment across the organization, monitoring progress, fostering a culture of accountability, and leveraging technology are crucial steps in this process. By following these steps, leaders can enhance performance metrics and drive sustainable growth, ensuring every action taken aligns with the strategic goals.

I'm excited to share my professional journey with you. Over the years, I’ve had the privilege of leading transformative initiatives and driving organizational success with a focus on strategic vision and operational excellence. My experience in automotive management has allowed me to enhance efficiencies and elevate customer satisfaction, balancing visionary thinking with practical execution. I invite you to read my full biography to learn more about my career and commitment to excellence.

In today's competitive marketplace, exceptional customer service goes beyond basic interactions—it's a key differentiator that can transform your company into a trusted partner. Customer service isn't just the responsibility of the support team; it involves sales and customer support, with a focus on being key communicators, product experts, and intuitive problem solvers. Companies must continually invest in elevating their customer service and sales teams, ensuring they stay ahead of customer expectations and competition. By deeply understanding how your product fits into your customer's business and providing personalized advice, you can foster long-term relationships built on trust. Offering services like sales training, quarterly check-ins, and proactive engagement solidifies your role as a valued partner invested in your customer's success, making your business indispensable.

Robert Hatszegi, a seasoned strategic leader and executive, brings over 15 years of experience in the delivery of operational excellence across a spectrum of...

Vernon Clemons stands out as a distinguished leader in the realm of global customer support and SaaS platforms, renowned for his unwavering commitment to integrity and ethical leadership. With a wealth of experience spanning technical support, team management, and service delivery, Vernon brings profound knowledge to every aspect of his role. His strategic acumen is evident in his ability to devise and implement innovative strategies that enhance customer satisfaction and operational efficiency. Moreover, Vernon's exceptional communication skills enable him to forge strong relationships with clients and stakeholders, driving collaborative success and fostering a culture of excellence within his team.

Excited to share my journey in operations and service delivery! With over 25 years of experience, I've led global teams to optimize performance and drive customer satisfaction. Passionate about strategic growth and operational excellence. Let's connect and discuss how we can innovate together!