Joseph Daddario is a dynamic and results-driven senior executive with over 25 years of experience leading retail operations, driving profitability, and executing strategic growth initiatives in highly competitive markets. As a proven leader, he has successfully managed multi-million-dollar portfolios, optimized business performance, and fostered high-performing teams that deliver exceptional customer experiences. His expertise spans retail leadership, financial performance, strategic planning, and market expansion, with a track record of implementing innovative solutions that enhance operational efficiency and revenue growth. With a strong focus on collaboration, customer engagement, and transformational leadership, Daddario continues to shape the future of retail through his visionary approach and commitment to excellence.

As the founder of Product Science Group, my mission is to bring the science of high-growth product management to teams everywhere. I’m committed to helping innovators discover the strongest product opportunities and build skills that lead to market success. Here is my biography.

In today's competitive marketplace, exceptional customer service goes beyond basic interactions—it's a key differentiator that can transform your company into a trusted partner. Customer service isn't just the responsibility of the support team; it involves sales and customer support, with a focus on being key communicators, product experts, and intuitive problem solvers. Companies must continually invest in elevating their customer service and sales teams, ensuring they stay ahead of customer expectations and competition. By deeply understanding how your product fits into your customer's business and providing personalized advice, you can foster long-term relationships built on trust. Offering services like sales training, quarterly check-ins, and proactive engagement solidifies your role as a valued partner invested in your customer's success, making your business indispensable.