I am excited to share a deeper look into my professional journey across the insurance, claims, and restoration industries. Over the past 45 years, I have been fortunate to work with incredible teams, serve clients across the country, and contribute to an industry that has shaped my life and career. Here is my biography.

I’m excited to share my professional biography, which reflects my 45-year journey in insurance and risk management—particularly within the senior living and long-term care sectors. My passion has always been helping organizations protect their people, strengthen their operations, and elevate the standards of care.

James R. Moen, CPCU, CIC, is a veteran insurance executive with 39 years of leadership experience spanning underwriting, claims management, and operational strategy. Known for his integrity, depth of industry knowledge, and people-first approach, James has led large-scale insurance portfolios and cross-functional teams while driving profitability and organizational excellence. With a proven track record in both technical execution and relationship-building, he now seeks board opportunities where his strategic insight and leadership can support growth and governance in the insurance sector.

Rebecca Towell is a strategic insurance leader specializing in food and beverage manufacturing, dedicated to helping businesses navigate complex risk management challenges. As Vice President at USI Insurance Services, she leverages her extensive expertise in property and casualty insurance to provide tailored solutions that enhance workplace culture, profitability, and long-term resilience. With a strong foundation in claims management and loss control, she ensures that her clients are well-equipped to make informed decisions in an evolving legal and regulatory landscape. Her leadership experience, including her role as Executive Director at Business Network International, has honed her ability to foster strong professional relationships and deliver exceptional client service.