At the APEC Human Resource Development Working Group in Detroit, I had the honor of leading a workshop on digital literacy as a critical workforce skill. The event highlighted the transformative role of generative AI, with Ambassador Chris Lu underscoring how even highly skilled professions are not immune to disruption. His use of a misattributed Henry Ford quote—amplified by ChatGPT—became a striking example of the challenges in verifying information online. This reinforced my conviction that digital literacy is no longer optional; it is essential for navigating misinformation, ensuring data accuracy, and preparing individuals and organizations to thrive in an AI-driven future.

As tax laws grow more complex, firms like Spring Tax Advisors are embracing artificial intelligence to stay ahead. When the sweeping H.R. 1 Senate tax bill was introduced, Spring turned to ChatGPT to rapidly decode its provisions, transforming legislative analysis from a time-intensive task into a strategic advantage. By leveraging AI to isolate high-impact changes and tailor insights by industry, the team accelerated their advisory process, communicated with greater clarity, and delivered targeted, compliant strategies faster than ever—proving that the future of accounting lies in the synergy between AI precision and human expertise.

Over the years, I’ve been fortunate to lead and learn across industries like retail, tech, and automotive, all while building customer-first solutions that scale. I’m deeply passionate about creating meaningful impact through product innovation and community-driven leadership.