Tag: CCaaS Strategy

Craig Howarth: Leading Transformation Through Operational Excellence, Innovation, and Integrity

I’m pleased to share my executive biography, which highlights my journey leading large-scale transformation initiatives across healthcare, technology, customer experience, AI deployment, and operational excellence. Over the past 29 years, I’ve had the opportunity to build high-performing teams, drive innovation, and help organizations navigate complex challenges while creating measurable business outcomes. I’m excited about the opportunity to bring these experiences and perspectives to board service and advisory roles.